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Apple has marked the close of a "historic 2019" for its services offerings with a press release celebrating Apple Arcade, Apple TV+, Apple News+ and Apple Card, as well as the continued success of its App Store, Apple Music, and iCloud.

Apple-Services-historic-landmark-year-01072020_big_large_2x.jpg
"2019 was the biggest year for Services in Apple's history. We introduced several exciting new experiences for our customers, all while setting the standard for user privacy and security," said Eddy Cue, Apple's senior vice president of Internet Software and Services. "We begin the new decade with incredible momentum and gratitude to our customers who have shown such enthusiasm for all of our Services, and we continue to celebrate the work of the world's best creators, storytellers, journalists and developers."
Here are some key takeaways from Apple's services highlights of 2019, including some things that the company says customers can look forward to in 2020:
  • App Store customers spent a record $1.42 billion between Christmas Eve and New Year's Eve, a 16 percent increase over last year, and $386 million on New Year's Day 2020 alone, a 20 percent increase over last year and a new single-day record.
  • Over 50 percent of Apple Music listeners have used the new time-synced lyrics feature that was introduced in 2019 with iOS 13.
  • Apple TV+ "made history" as the first streaming platform to receive multiple Golden Globe and Screen Actors Guild nominations in its launch year, and is the first and only streaming service to debut instantly in over 100 countries and regions.
  • Apple News draws over 100 million monthly active users in the US, UK, Australia and Canada.
  • In 2020, Apple News will provide live coverage of key moments in the US presidential election in partnership with ABC News.
  • Apple Podcasts now delivers listeners over 800,000 shows in 155 countries.
  • In 2019, entry to more than 150 stadiums, ballparks, arenas and entertainment venues around the world was available with contactless tickets on iPhone and Apple Watch.
  • In 2020, customers will be able to tap their iPhone and Apple Watch to ride trains and buses in Washington, D.C., Shenzhen, Guangzhou and Foshan, Guangdong, and will be able to access dorms and services at additional universities across the US.
  • Over 75 percent of iCloud users are protected with two-factor authentication, an extra layer of security designed to ensure that no one else can access their account or data.
During its last earnings call of 2019, Apple revealed that in the fourth fiscal quarter of 2019 its services segment brought in $12.5 billion, up from $10.6 billion in the year-ago quarter and $11.46 billion in the third quarter of 2019. Services grew 18 percent year-over-year, and Apple said that it saw growth in all regions around the world.

Apple CEO Tim Cook said that almost every one of Apple's services had set new all-time revenue records, including its search ad business, ?Apple Music?, Apple Care, cloud services, and the ?App Store?. Apple's services category is now the size of a Fortune 70 company by revenue.

Article Link: Apple Says App Store Set Single-Day Spending Record of $386 Million on New Year's Day
 

DocMultimedia

macrumors 68000
Sep 8, 2012
1,585
3,710
Charlottesville, VA
This fiscal quarter sounds like a blockbuster. What a difference year makes.
I hope so. This could be a statement designed to keep investors calm when they have their earnings call later this month. "Some of our sales were miserable, but did you hear how good our services are doing?" Or, "Services were great, but yeah...they didn't really bring in the money."

Has Apple made one of these statements in prior years, or is this something new? I'm looking forward to the earnings call at the end of the month. Sure hoping for this news to carry over to that (and of course the prediction for the next quarter...they only thing analysts seem to care about).

Go $AAPL :)
 

DeepIn2U

macrumors G5
May 30, 2002
12,824
6,878
Toronto, Ontario, Canada
This fiscal quarter sounds like a blockbuster. What a difference year makes.

Indeed!

And guess what ... notice the hate against Cue has also died down? No major hit to their internet services, app store, online store, logistics in shipping has incredibly improved ... Apple Music is STILL improving and users are keeping their registrations.

Some investors keep thinking Apple is turning into a services company (incl Bloomberg) yet that's NOT the case. They make Software, and design the hardware to bring the best software they can. Now their doing the same with content/software in order to bring the best SERVICES they can vs the competition.
 

RaymondsTake

macrumors newbie
Jan 8, 2020
2
1
Ohio
A 16% revenue increase in just 1 year for something that has been around for over a decade and already exploded in growth years ago is insane.
 

44267547

Cancelled
Jul 12, 2016
37,642
42,491
Services for Apple has been and will continue to be on the rise. That’s a pre-staggering number, and shows you how powerful digital media has grown exponentially.
 
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Devyn89

macrumors 6502a
Jul 21, 2012
782
1,163
I think Apple TV+ is growing into my favourite streaming service :O. See and The Morning Show have been amazing so far. I just started watching Dickinson which is pretty funny and I’m excited to see Little America when it comes out.
 

nvmls

Suspended
Mar 31, 2011
1,941
5,219
Indeed!

And guess what ... notice the hate against Cue has also died down? No major hit to their internet services, app store, online store, logistics in shipping has incredibly improved ... Apple Music is STILL improving and users are keeping their registrations.

Some investors keep thinking Apple is turning into a services company (incl Bloomberg) yet that's NOT the case. They make Software, and design the hardware to bring the best software they can. Now their doing the same with content/software in order to bring the best SERVICES they can vs the competition.

Yea I'm sure their software & hardware is at "the best they can" since Timmey.
 

Cosmosent

macrumors 68020
Apr 20, 2016
2,315
2,693
La Jolla, CA
Apple / Cook should release "per-Category" App Store Revenue numbers !

Until that happens, there is NO way to figure-out if things are really improving OUTSIDE of Games & Streaming Media "sub" apps, which combined, account for ~95% of ALL App Store Revenue !

Meaning, ONLY ~5% goes to everything else ... so, using Apple's number, ONLY ~$19.3M on New Year's Day to everything else !
 

BigMcGuire

Cancelled
Jan 10, 2012
9,832
14,025
I guess it depends on how many times you ask for a refund? I've asked for a refund specifically 3 times and each was granted, instantly. But this was over a 6 year period (very spaced out). Each time they said they wouldn't grant another, but they did for me.
 

Baymowe335

Suspended
Oct 6, 2017
6,640
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This fiscal quarter sounds like a blockbuster. What a difference year makes.
Last year wasn't as bad as everyone believed at the time either. As I was pounding the table about, the story hadn't changed. The miss in revenue was almost entirely limited to China, which has since improved.

All of these metrics were great last year too.
 
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lkrupp

macrumors 68000
Jul 24, 2004
1,876
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Leave it to tech blog forum comment sections to find a fly in the ointment. Sheesh!
 

cecil444

macrumors regular
Mar 9, 2008
164
229
NY
The press release says “the Apple TV app now offers over 30 Apple TV channels” — but by my count there are only 26 currently offered...27 if you count Apple TV+ as a channel. Are they including in that number Netflix, Hulu, and Amazon Prime, even though you can’t subscribe to all of them directly via the Apple TV interface?
 

DocMultimedia

macrumors 68000
Sep 8, 2012
1,585
3,710
Charlottesville, VA
The press release says “the Apple TV app now offers over 30 Apple TV channels” — but by my count there are only 26 currently offered...27 if you count Apple TV+ as a channel. Are they including in that number Netflix, Hulu, and Amazon Prime, even though you can’t subscribe to all of them directly via the Apple TV interface?
I believe they do. But don't really know. So...not very useful response. :)
 

FairlyKors

macrumors regular
Jun 21, 2018
179
187
Staines, East London
Is anyone else tired of the type of garbage illustration/animation similar to the kind we see posted here with this article? I understand “crap illustration” can be a stylistic choice, but it seems so pervasive that all I can think is that the demand for illustration and animation far exceed the talent available. VICE networks now seem to use nothing but stoned 6th graders to illustrate their series. And that’s just the tip of the iceberg. The NYT and New Yorker also employ what seem to be children high on psychedelics to do serious illustration and graphic design work. I can’t imagine any of this (perhaps) intentionally sloppy, goofy, dorky work aging well at all, considering it looks like a pile of **** right now. Just in my humble opinion, of course.
 
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Baymowe335

Suspended
Oct 6, 2017
6,640
12,451
Is anyone else tired of the type of garbage illustration/animation similar to the kind we see posted here with this article? I understand “crap illustration” can be a stylistic choice, but it seems so pervasive that all I can think is that the demand for illustration and animation far exceed the talent available. VICE networks now seem to use nothing but stoned 6th graders to illustrate their series. And that’s just the tip of the iceberg. The NYT and New Yorker also employ what seem to be children high on psychedelics to do serious illustration and graphic design work. I can’t imagine any of this (perhaps) intentionally sloppy, goofy, dorky work aging well at all, considering it looks like a pile of **** right now. Just in my humble opinion, of course.
It’s terrible.
 

podlasek

macrumors member
Feb 28, 2008
70
21
USA
New Headline, Hardware company sets single day Software Sales Record

There fixed it ;)
[automerge]1578579028[/automerge]
On the single day, over $270 Million went to the software app developers! for the xmas to new year that was almost a billion dollars to the app developers. You can see why so many app developers develop first and prefer the Apple platform with returns like that!
 
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