Apple Store App - Favoriting didn’t work?

kingneptune117

macrumors regular
Original poster
Mar 15, 2014
117
66
I had my order all favorited up. When the app came online, I went to my account and selected my favorited phone. Weirdest thing - it still had me to through and select my color and capacity and payment method (for me, pay in full). What the heck? Did this happen to anyone else?
 

CaptMarvel

macrumors 65816
Sep 20, 2014
1,397
898
North Carolina
It happened to me as well, wasn’t an inconvenience though. The options I was contemplating were still under my favorites but I still had to pick the configurations all over again.

Still got 256GB Space Grey for delivery on 11/3.
 

DreamPod

macrumors 65816
Mar 15, 2008
1,135
62
My favorites just vanished, they didn’t show up at all when the store reopened, so I had to go through the entire process.
 

ajiuo

macrumors 65816
Apr 9, 2011
1,126
626
Yeah... I had all 4 options saved as favorites... all gone. Luckily I was still quick enough for 11-3
 

lsutigerfan1976

macrumors 68030
Sep 14, 2012
2,527
1,463
Same here. It didn’t even go up till it said 4-5 weeks shipping on the Apple store app. Thankfully this isn’t my first rodeo. So I ditched the app, used Safari. No issues doing it that way. But I had to choose the phone I didn’t want at first, since the 64GB sold out immediately. So I am now getting a Silver X 256GB next Friday.
 

SHKLMRE

macrumors 6502
Nov 30, 2013
458
216
Pennsylvania
My favorites looked a little different this time. Before the Apple store went down, I opened the app and clicked on “my account” and pictures of each iPhone I favorited were automatically there”

This time it was blank and just had “my favorites” as a clickable option. Thankfully they were still there... I thought I lost them for a second and panicked. I was still able to get it for 11/3 though.
 

haqsha23

macrumors 6502a
Oct 22, 2017
696
493
Mississauga
app screwed me over, couldnt get in until 12:05 and favorites screwed up. confirmation pages show 2-3 weeks but when i submitted my order it said nov 3rd. i wish i screenshotted it.
 

Djentleman

macrumors 6502
Mar 8, 2012
370
57
UK
If I'd prepped for the desktop site from the beginning, I may have scored a Nov date. But no, I followed Apples advice and now I'm 6 weeks due. Weird thing is, my previous pre-orders were all successful on the app. I feel like Apple throwing out the word that the app was the best way to go may have overloaded it, otherwise it would have been the same smooth service as usual.
 

gjamesm42

macrumors member
Jan 11, 2017
68
52
It worked for me. Went to my favourites added to card and was checked out in seconds. Delivery November 3.