This is my second phone that I upgraded with iUP and clearly bought with iUP last year at launch. (I upgraded my phone twice under iUP last year with early upgrade fee paid, once in April and in Oct. I gotta have that RED) I used to check Apple Store app sometimes to see how much balance do I have left or when would be my next upgrade cycle sort of things and it worked just fine last time I check in June or July. After the initial report of T-Mo and AT&T’s iUP brute force attack thing, I got reminded to check it once again today and now it says my phone is not enrolled to iUP at all. So, the next thing came up on my mind is let’s chat with support, so I went on Apple website and did the thing and he didn’t have any idea what was going on and keep suggesting me that it might be my phone not meeting the upgrade cycle yet or no newer phone presence to upgrade, which is totally wrong. I know the face that I should be able to upgrade after the first 6 month no matter which model I want accept SE and older models. But apart from that, I can’t even see my remaining balance on iUP early upgrade. I still have an access to CitizenOne’s loan page and I couldn’t find anything worng with my payment or any changes on their side. I wonder if something going on Apple’s side since the yesterday’s report or changes on T-Mo iUP changes on online enrollment. Is anyone having the same problem as mine? Any suggestions? BTW, it is an iPhone X upgraded under iUP in last Oct at launch with pre-approval/pre-order. Then I got a warrenty replacement due to a AMOLED screen defect and some other minor issue after a screen replacement. iUP enrollemnt status showed me correct ammount and date when last time i checked with the serial number and IMEI of my replacement phone. UPDATE: I found the serial# and IMEI of my old iPhone X that had replaced under warrenty and it says the same thing. Not enrolled yet.