apple store ip5 replacements - are they brand new out of retail box?

Discussion in 'iPhone' started by araBM0ney, Oct 9, 2012.

  1. araBM0ney macrumors newbie

    Joined:
    Oct 9, 2012
    #1
    hi,

    like many others, my ip5 32gb black att was scratched/scuffed out of the box. i am still within my 30 day return period. my question is, if i make a genius bar appointment and bring my phone in, will they give me a brand new ip5 out of the retail packaged box? or will it be a replacement phone from one of those generic boxes? even if the generic box contains a "new" ip5, i dont feel comfortable trading in my current one which was brand new out of the retail packaging for one from a generic box. what have your experiences been? were you given brand new devices?

    thanks
     
  2. ROLLTIDE1 macrumors 65816

    Joined:
    Sep 12, 2012
  3. cababah macrumors 68000

    Joined:
    Jun 11, 2009
    Location:
    SF Bay Area, CA
    #3
    Replacement phones are just that, phones only and no retail box. They come from different boxes set aside for the sole purpose of being a replacement. This early in the production, any replacement you get should be brand new and not a refurb.

    I hear there is a way to tell if it is a refurb based on the serial number but I can't comment on that.
     
  4. sluggozmom macrumors 6502

    sluggozmom

    Joined:
    Sep 13, 2011
    Location:
    Massachusetts
    #4
    I think you'll need to do a return and get in line if you want a new box.
     
  5. itjw macrumors 65816

    Joined:
    Dec 20, 2011
    #5
    Nope, dirty refurb.

    After all, you're exchanging a used phone, why not be happy just getting one that works back?

    Or do you "deserve" a new one?

    These threads are ridiculous. Half the time people can't even tell and just want fellow ocd'ers to reassure them it's brand new instead of a dreaded refurb. They'd never know otherwise.

    Apple has already "recycled" most of the "scuff gate" phones. Hope you're all happy :). You're now doomed to get a slimy icky refurb white box.

    Only way around it is a full return for a full retail boxed phone. Otherwise you'll always wonder and it'll drive you insane right?!
     
  6. Defender2010 macrumors 68030

    Defender2010

    Joined:
    Jun 6, 2010
    Location:
    England
    #6
    Currently the replacements are new. It's to early in the production cycle for refurbs.
     
  7. MacBreezy macrumors regular

    Joined:
    Sep 26, 2011
    Location:
    Charlotte, NC

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