Hello- I'm hoping someone might be able to answer this question I have in regards to how computer exchanges work... Today, after numerous issues, I took my MacBook Pro back into the Genius Bar for the second time this weekend. My computer was sporadically freezing, and the backlight would not come on 1/2 of the time. To my amazement, the genius decided to give me an exchange, and referred me to one of the support staff that was in charge of exchanging my units, saying that they would be in charge of giving me an equal or better computer. When he came back with the new model, I asked him if it would be the same as my old one, and mentioned my antiglare screen specifically. He said the new one would "probably not" have it, however I asked him to make sure, and he said he was unable to give me one with antiglare as they didn't have any in stock. I was currently waiting in the very busy store for over an hour at this point, so I decided to just go home and "deal with it" as I didn't want to take any more of anyone's time. I'm typing on the machine right now, and to be honest I really miss the antiglare screen. It was probably the best part about my old computer. Is there any way I can get an exchange for a model with an Antiglare screen? Are they even required to exchange my antiglare for another antiglare? TL;DR Version: My MacBook Pro was exchanged today at the Apple Store, however my old model was an high resolution Antiglare and the new unit is a standard lower resolution glossy display, as they said they don't carry HR AG models. Is there any way to get a HR AG Model? Thank you for your help everyone!