Apple Thailand Iphone 6 no glass repair option

Discussion in 'iPhone' started by kreach, Jul 21, 2015.

  1. kreach macrumors member

    Joined:
    Jan 11, 2010
    #1
    Just discovered, that if you need to get the glass replaced, even if within warranty period, there is no option offered;

    Actually, yes, they do offer for a cool ~ 400$, they will take your phone and 3 weeks later give it back repaired / replaced! This was confirmed by apple support;

    Something we might need to factor in before buying in Thailand online!
    Of course, this is not something told or informed to us when we buy it;
     
  2. ckc macrumors regular

    Joined:
    Nov 13, 2010
    #2
    What model phone do you have?
    A year ago the Apple Service Centre in Chonburi (city) replaced the screen of an iPhone 5s for me at the cost of 4000Baht.
     
  3. kreach thread starter macrumors member

    Joined:
    Jan 11, 2010
    #3
    Iphone 6;
    No option, So far confirmed by Apple Thailand online support, Apple designated service option iServe; 13k thb for w replacement phone in 3 weeks.
     
  4. MacHead84 macrumors 6502

    MacHead84

    Joined:
    Aug 25, 2013
    Location:
    I am a guest in the land of smiles
    #4
    You should always buy the iPhone directly from Network operator like TRUE. They give 1 Year warranty.
     
  5. C DM macrumors Westmere

    Joined:
    Oct 17, 2011
    #5
    Isn't the warranty a manufacturer warranty and not a carrier (network operator) one?
     
  6. MacHead84 macrumors 6502

    MacHead84

    Joined:
    Aug 25, 2013
    Location:
    I am a guest in the land of smiles
    #6
    Not in Thailand really. In Thailand are no Apple stores.
     
  7. karmatourer macrumors 6502a

    karmatourer

    Joined:
    Oct 18, 2011
    Location:
    In my house
    #7
    There was in Pattaya when I lived there.
     
  8. MacHead84 macrumors 6502

    MacHead84

    Joined:
    Aug 25, 2013
    Location:
    I am a guest in the land of smiles
    #8
    This are authorized resellers.
     
  9. karmatourer macrumors 6502a

    karmatourer

    Joined:
    Oct 18, 2011
    Location:
    In my house
    #9
    There was nothing BUT Apple products in the store located in the biggest mall in Pattaya.
     
  10. Davidglenn macrumors member

    Davidglenn

    Joined:
    Dec 3, 2014
    #10
    They are Apple resellers not Apple stores
    When my MBP needed repairing under AppleCare I was sent to an authorised Apple repairer. They had to get the parts from Singapore. Maybe the authorised Apple repairers only repair computers not phones. But I would be surprised if that was the case.

    Looking on the Apple site there are authorised iPhone repairers in Pattaya
    https://locate.apple.com/th/en/service/?pt=3&lat=12.910336&lon=100.8850169&carrier=True%20Move
     

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