Hello people, i literally just registered with this site with the hopes that hopefully someone here can help me.
Long story short, I got my first iPhone i cant remember when, years ago, and i created an Apple ID.
I Know both my Email and Password to login to the device.
Basically people i know longer have the "trusted phone number" or the iPhone, i bought an iPad.
Upon trying log in, i input the correct Login details, it then asks me to enter the 6 digit code sent to my "trusted number". I click i no longer have access to this number and provide an aterntive. They send me the code, i enter its fine. again, it tells me to enter another code for some reason that you guessed it is sent to old number which in the same process i have already told them i cannot access this number. I cannot manage my id because i have no device signed in to the ID.
Then acount recovery started???
It asks my name, i give it, then it asks for credit card details from the device which i never provide originally so there is nothing to fill in.
Im stuck. I cannot login to any form of the ID.
Normally i wouldnt be bothered however the sentimental value of the photos and videos from my daughter who died unexpectedly are now lost and its eating at me, ironically I was under the impression i would have the memories forever as it is all int he cloud, no safer place i thought.
And i don't even know why when i tried to login from the PC which was normally fine, one day decided it was an unauthorized device and to enter a 6 digit code to sent to the ****ing phone number that no longer exists.
Can anyone help? Or am i destined to regret never making hard copies and some of my most preciuos memories of my little girl are gone? And why, I no ID and the password, Apple this is very dodgey practice.
Long story short, I got my first iPhone i cant remember when, years ago, and i created an Apple ID.
I Know both my Email and Password to login to the device.
Basically people i know longer have the "trusted phone number" or the iPhone, i bought an iPad.
Upon trying log in, i input the correct Login details, it then asks me to enter the 6 digit code sent to my "trusted number". I click i no longer have access to this number and provide an aterntive. They send me the code, i enter its fine. again, it tells me to enter another code for some reason that you guessed it is sent to old number which in the same process i have already told them i cannot access this number. I cannot manage my id because i have no device signed in to the ID.
Then acount recovery started???
It asks my name, i give it, then it asks for credit card details from the device which i never provide originally so there is nothing to fill in.
Im stuck. I cannot login to any form of the ID.
Normally i wouldnt be bothered however the sentimental value of the photos and videos from my daughter who died unexpectedly are now lost and its eating at me, ironically I was under the impression i would have the memories forever as it is all int he cloud, no safer place i thought.
And i don't even know why when i tried to login from the PC which was normally fine, one day decided it was an unauthorized device and to enter a 6 digit code to sent to the ****ing phone number that no longer exists.
Can anyone help? Or am i destined to regret never making hard copies and some of my most preciuos memories of my little girl are gone? And why, I no ID and the password, Apple this is very dodgey practice.
