Apple TV and Siri on 10.0.1 with unsupported country

Discussion in 'Apple TV and Home Theater' started by hergosx, Sep 25, 2016.

  1. hergosx macrumors newbie


    Sep 5, 2016
    Mar del Plata - Buenos Aires (Argentina)
    Hi, today I found to reenter my iTunes account Password in apple TV and see My Siri greyed out... Try to change country to supported Siri and stay greyed out... Tried restore and set to siri supported country and ask me to enable Siri but detect my country its Argentina and say me Siri is disabled because is unsupported in Argentina iTunes Store... Tried to restart with reinstall TV OS and restore and same result... Detect Argentina account its used with the Apple TV id and disabled it again... Even If I try with continue without entering my iTunes account...

    Using TV OS 10.0.1 on my apple tv 4
    Today I found some unresponsive iTunes on apple tv and after a few hours normalize it but this problem in Siri...

    New Apple block to Unsupported country?...
  2. priitv8 macrumors 68040

    Jan 13, 2011
    Siri has not worked for me with unsupported country account (Estonia) since the very beginning of tvOS 9.
    As soon as I log my iTunes in to Estonian store account, Siri gets disabled. The only way for me to have Siri is to sign in with US store account. But then again I loose everything else (purchases, Apple Music etc).
  3. hergosx thread starter macrumors newbie


    Sep 5, 2016
    Mar del Plata - Buenos Aires (Argentina)
    Yesterday I can use Siri with no problem setting Español (México) in región settings... Today not... Disabled when Login in itunes...
  4. nikhilbiyani macrumors newbie

    Oct 25, 2016
    Same problem here. Until tvOS 9, one could set the Region in iTunes Account, but not anymore with tvOS 10. Does someone have a solution?
  5. sinanziric macrumors member

    Apr 8, 2012
    Change your region within iTunes,

    Reset your tvOS

    Login with i.e. new American iTunes account .. :)

    (that's how it worked on old apple TV) but it will work on new as I believe, it works everywhere that way.
  6. hergosx thread starter macrumors newbie


    Sep 5, 2016
    Mar del Plata - Buenos Aires (Argentina)
    Can't use American with my Credit card, when Apple detects my Card its from Argentina say me redirect to Argentina Store. If I use no credit card account, can't use my Apple Music Account...
  7. maconceicao macrumors newbie

    Jan 15, 2017
    Same issue here in Portugal with Portuguese credit card and Portuguese Apple Store
    With tvOS 9 there was a Location option under settings -> accounts -> iTunes and App Store
    By changing this location option temporarily to US we were able to enable Siri permanently even after changing location back to its original setting

    This option is gone in tvOS10 so it's no longer possible to apply this workaround for enabling Siri in unsupported countries.
    Note that even after upgrading from tvOS 9 to 10 the Siri enabled setting was not reset

    But if for any reason you would need to re-enter your account password you will lose Siri (will be reset back to disabled)

    Anybody have a solution for this?
    Do I have to rollback to tvOS 9 in order to enable Siri again using the workaround described above?
    Why doesn't Apple just lust us enable Siri for English language for those that chose that language. - I always use English language on all my devices. Why can I use Siri on my iPhone, iPad and iMac but not on my Apple TV.
    This restriction on Apple TV doesn't make any sense to me
    We've been using Siri on Apple TV for more than a year now and now we lost it
  8. maconceicao macrumors newbie

    Jan 15, 2017

    I had already reported the issue to Apple

    I simply reported that I had Siri with tvOS 9 and lost it after upgrading to tvOS 10

    Initial feedback was that they would do their best to solve the issue.
  9. elmarroetz, Feb 10, 2017
    Last edited: Feb 10, 2017

    elmarroetz macrumors newbie


    Feb 10, 2017
    I've been using Siri For almost 3 months and just lost it today
    I feel like my Apple tv is not worth it anymore Never should have updated until Apple released Siri for Apple Tv in South Africa
    I can't change the preferences of apple id account under iTunes Store and AppStore anymore

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9 September 25, 2016