Apple Watch Series 2 won't turn on and gets hot on charger.

Discussion in 'Apple Watch' started by snerkler, Nov 9, 2017.

  1. snerkler macrumors 6502a

    Joined:
    Feb 14, 2012
    #1
    This morning I noticed that my watch was pretty hot when I took it off the charger but thought nothing of it, however after about 30 mins I noticed that the watch wasn't working, just a blank screen. I've tried doing a reset (pressing home button and crown together for 10+ seconds) and nothing happens. I tried putting it back on charge but it started to get pretty warm again very quickly.

    Is it broken and in need of a trip to the Apple Store or is there something else that I can try?
     
  2. Relentless Power macrumors Penryn

    Relentless Power

    Joined:
    Jul 12, 2016
    #2
    If it won't power on by holding down the power button and it won't power on connected to the charger, it's a hardware issue of some sort that will require a visit to Apple.
     
  3. snerkler thread starter macrumors 6502a

    Joined:
    Feb 14, 2012
    #3
    Thanks, that's what I feared :(
     
  4. chedder’mac macrumors member

    chedder’mac

    Joined:
    Oct 25, 2017
    #4
    mine did the same thing, called apple (closest store is 2 hrs) they had me try a few things over the phone, decieded the watch was toast and sent me a new (refurb) one
    had to sent old one back but they never did tell what was actually wrong with it...

    all good in the end
     
  5. snerkler thread starter macrumors 6502a

    Joined:
    Feb 14, 2012
    #5
    Yeah been on to apple and they tried the same thing and decided it's dead. Could've sent it back and had a replacement but takes 5-10 business days so have an appointment at the Apple Store next week instead. No doubt I'll get a refurb, although as I've only had it a few months it would be nice to get a new one.
     
  6. BittenApple macrumors 6502a

    BittenApple

    Joined:
    Nov 29, 2008

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5 November 9, 2017