Apple Watch won’t update!

jjelq

macrumors newbie
Original poster
Sep 19, 2018
6
0
I have searched everywhere. I keep getting an error message after attempting to verify. “Unable to Install Update. An error occurred installing the latest version of watchOS on your Apple Watch.” Everything I’ve found says to delete the software update file (Watch App/ My Watch Tab/ General/ Usage/ Software Update/ Delete. In Usage there is no “Software Update.” I’m losing my mind here. I’ve tried unpairing and repairing. I’ve even reset to factory and still can’t update. It’s currently on 6.0.1 and the iPhone is on 13.3 What am I missing??
 

nill1234

macrumors member
Dec 22, 2012
80
31
Also have this problem and lots of people in Germany too. Apple knows the problem and will fix it, someone mentioned today.
 

Tom899

macrumors newbie
Dec 2, 2017
10
2
Did you ever get yours sorted out? I’m having the same problem.
Went to the Apple Store, they tried another new watch and another phone, still couldn't update. So, the watch and phone are fine. They need a new software version with a fix.
 

gleeSC

macrumors newbie
Jan 27, 2020
1
0
I've been trying to get this resolved since yesterday. No luck. There is NO update file to delete. What is also odd is that on the watch, the option to check for a Software Update on the watch is gone (Settings / General / Software Update). Painful. If anyone finds a solution, please shout.
 

nill1234

macrumors member
Dec 22, 2012
80
31
Just wait Apple will sort it out in this week, someone said in the german support forum.
 

jaybar

macrumors 65816
Dec 11, 2008
1,188
219
That first happened to me with my S5 watch. It shipped with Watch OS 6.0. I could not upgrade past that. A few threads on that, with lots of posts. Apple replaced the watch as it was within the two week return period. Did not help. Turned out to be an Apple server issue which got resolved within a week.