Applecare+ ding on phone side

Discussion in 'iPhone' started by teeck2000, Sep 29, 2014.

  1. teeck2000 macrumors regular

    Joined:
    Jun 20, 2009
    #1
    I accidentally dropped my phone and it has 2 little dings on the side and I need to go into the applestore to get Applecare + since I didn't get it when i purchased the iPhone 6+. They said they need to "inspect" phones before you can purchase the plan if you didn't buy it at the time of the iPhone purchase.

    I am worried now that they will not let me get the Applecare+. The phone otherwise looks fine nothing else is wrong, except for the 2 small dings. Anyone have any experience with something like this?

    Thanks
     
  2. SundayDuffer macrumors 6502

    SundayDuffer

    Joined:
    Jun 25, 2011
    #2
    Put a case on.
    I just got back from store. They didnt even check the phone.
    Better yet...call over the phone to buy.
     
  3. LostMyiPhone macrumors 6502

    Joined:
    Dec 19, 2012
    #3
    Just call. You have 30 days from the time of purchase to phone the AC+ warranty in.
     
  4. lmcrael macrumors member

    Joined:
    Sep 22, 2014
    #4
    You actually have 60 days from the date that you are charged for the phone to purchase Applecare+.
     
  5. teeck2000 thread starter macrumors regular

    Joined:
    Jun 20, 2009
    #5
    I called and asked an applestore but they said I need to come into the store. Do I call applecare, or apple directly or a physical applestore to order over the phone?

    Thanks!
     
  6. Shadowbech macrumors 68040

    Joined:
    Oct 18, 2011
    #6
    When I went to get Applecare + the next day after I got the phone, they didn't "inspect" the phone. They will need your phone get the serial number.
     
  7. heisenberg123 macrumors 603

    heisenberg123

    Joined:
    Oct 31, 2010
    Location:
    Hamilton, Ontario
    #7
    call this number (800) 275-2273
     
  8. Truthfulie macrumors regular

    Joined:
    Dec 18, 2013
    #8
    I think they send you text with a link for a simple diagnostics (at least that's what they did for me). If everything checks out, you should be able to purchase through the phone.
     
  9. Newtons Apple macrumors P6

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #9
    I would save your Apple Care + for something more serious!

    If you dropped it the first week . . . . . .:(
     
  10. teeck2000 thread starter macrumors regular

    Joined:
    Jun 20, 2009
    #10
    I don't have Applecare+ I am just worried I can't get it since I dinged the phone a bit...

    Thanks Everyone!
     
  11. Givmeabrek macrumors 68040

    Givmeabrek

    Joined:
    Apr 20, 2009
    Location:
    NY
    #11
    Just call the AppleCare number, no need to take it anywhere. :cool:
     
  12. teeck2000 thread starter macrumors regular

    Joined:
    Jun 20, 2009
    #12
    Thanks again everyone, I called the AppleCare number and did it through the phone, easy, no need to get to the store. Much Appreciated! Now lets hope I don't drop it again before my case comes in tomorrow.
     
  13. heisenberg123 macrumors 603

    heisenberg123

    Joined:
    Oct 31, 2010
    Location:
    Hamilton, Ontario
    #13
    do you call them from the iphone or a different number or does it matter

    I have never actually got applecare on my iphones but I am thinking about it this time

    can you share what happened like the process
     
  14. doboy macrumors 68000

    Joined:
    Jul 6, 2007
    #14

    Applecare+ doesn't even cover cosmetic damages
     
  15. TWO2SEVEN macrumors 68040

    TWO2SEVEN

    Joined:
    Jun 27, 2010
    Location:
    Plano, TX
    #15
    As others have said, I have bought Applecare+ in store, three times (iPhone 5 and two different 6s) at two different stores. They just pull up the serial number in the settings menu and take your payment. They didn't ask for any of the phones to be taken out of their cases.
     
  16. Givmeabrek macrumors 68040

    Givmeabrek

    Joined:
    Apr 20, 2009
    Location:
    NY
    #16
    It doesn't matter what phone you call from but you will need your iPhone ready to receive a text message. So it's easier if you call from a separate phone. You click on the link in the message they give you and they verify your phone is eligible and working properly. Give them your credit card info and they send you a confirming email. Nothing to it. :cool:
     
  17. LostSoul80 macrumors 68020

    LostSoul80

    Joined:
    Jan 25, 2009
    #17
    Let's just hope it doesn't accidentally fall in water then. :rolleyes:
     
  18. heisenberg123 macrumors 603

    heisenberg123

    Joined:
    Oct 31, 2010
    Location:
    Hamilton, Ontario
    #18
    awesome thanks
     
  19. teeck2000 thread starter macrumors regular

    Joined:
    Jun 20, 2009
    #19
    They ask for your serial number and then send you a iOS diagnostic text on the phone to check, after that, if everything is okay they ask for payment information. Pretty straight forward.
     
  20. heisenberg123 macrumors 603

    heisenberg123

    Joined:
    Oct 31, 2010
    Location:
    Hamilton, Ontario
    #20
    thanks
     
  21. danilko1 macrumors 6502a

    danilko1

    Joined:
    Jun 21, 2010
    #21
    This worked for me. No questions asked. Just thank you sir for your patronage. :rolleyes:
     
  22. PNutts macrumors 601

    PNutts

    Joined:
    Jul 24, 2008
    Location:
    Pacific Northwest, US
    #22
    Sometimes they inspect them, sometimes they don't. My wife's phone they didn't take it out of the case. Mine they did.
     
  23. thecore762 macrumors regular

    Joined:
    Sep 20, 2014
    #23
    Just got my AppleCare+ for my iPhone 6 since I upgrade every two years...
    I never bought it before, this is the first time, rather be safe than sorry.
     
  24. 617aircav Suspended

    Joined:
    Jul 2, 2012
    #24

    I was told 30 in the Apple Store.
     
  25. doboy macrumors 68000

    Joined:
    Jul 6, 2007
    #25

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