AppleCare+ on preorders

Discussion in 'iPhone' started by milk242, Oct 19, 2012.

  1. milk242, Oct 19, 2012
    Last edited: Oct 19, 2012

    milk242 macrumors 6502a

    Joined:
    Jun 28, 2007
    #1
    Just a heads up for those who preordered and wanting to get AppleCare+

    Just came back from the Apple store and was told I'm 3 days past my window on my iphone 5 that I preordered through Apple.com and couldn't purchase AppleCare+ anymore.


    Called Apple, added no problem, they went by the day I received it which was the 21st.
     
  2. saving107 macrumors 603

    saving107

    Joined:
    Oct 14, 2007
    Location:
    San Jose, Ca
    #2
    More details please.

    3 days past your window, when did you pre-order your phone?
     
  3. gsugolfer macrumors 6502a

    gsugolfer

    Joined:
    Jul 11, 2010
    Location:
    Georgia, USA
    #3
    I assume you laughed in their face and told them it hasn't been out thirty days as you should have?
     
  4. milk242 thread starter macrumors 6502a

    Joined:
    Jun 28, 2007
    #4
    I preordered on the night of availability. Their system wouldn't let them add in my serial number. I'm not sure if they have the ability to override in store. My only recourse will be to call Apple customer service.
     
  5. SwimmingPool macrumors newbie

    Joined:
    Oct 19, 2012
    #5
    I added AppleCare+ even when I was out of the 30 days. I bought it yesterday, at that time I was out by 3 days. Called up Apple, had someone connect me to a senior advisor and he set it all up for me.
     
  6. DDustiNN macrumors 65816

    DDustiNN

    Joined:
    Jan 27, 2011
    #6
    I don't understand how you can be past your 30-day window when the phone hasn't even been out for 30 days...

    I would guess you should at least have the rest of the weekend to buy it.
     
  7. SwimmingPool macrumors newbie

    Joined:
    Oct 19, 2012
    #7
    That is not the way it works. The 30 day count down starts the day the iPhone ships.
     
  8. bhs00 macrumors member

    Joined:
    Apr 17, 2012
    #8
    I preordered the phone as well. I saw this post and decided to try to add it to my phone. So I called up apple and it was added with no problems.
     
  9. DDustiNN macrumors 65816

    DDustiNN

    Joined:
    Jan 27, 2011
    #9
    I see. Well that's lame.

    Good to hear that people are still able to do it though. I guess I should tell my mom and sister about it.

    ----------

    Does Apple still do out-of-warranty or accidental damage replacements for $200? I seem to remember reading that a couple years ago...
     
  10. SwimmingPool macrumors newbie

    Joined:
    Oct 19, 2012
    #10
    Yeah, it will cost $229 for that.
     
  11. DDustiNN macrumors 65816

    DDustiNN

    Joined:
    Jan 27, 2011
    #11
    Okay thanks, good to know :D
     
  12. ZipZap, Oct 19, 2012
    Last edited: Oct 20, 2012

    ZipZap macrumors 601

    Joined:
    Dec 14, 2007
    #12
    The stores seem to use the order date and not the ship date. I am surprised this has not been corrected as its an ongoing complaint.

    I have never seen anything that indicated they go by the delivery date. For that you have to call and argue with them.
     
  13. pnoyblazed macrumors 6502a

    Joined:
    Mar 1, 2008
    #13
    so you're telling me, if I am one day over the 30 day grace period to add AppleCare+, I am SOL?
     
  14. ZipZap macrumors 601

    Joined:
    Dec 14, 2007
    #14
    Yep
     
  15. SwimmingPool macrumors newbie

    Joined:
    Oct 19, 2012
    #15
    I was over the grace period and I got AppleCare+ added to my iPhone 5. It shipped on the 16th last month and I got AppleCare+ on the 18th of this month.
     
  16. pnoyblazed macrumors 6502a

    Joined:
    Mar 1, 2008
    #16
    I got mine in an AT&T store on launch day, so I take it I have until tomorrow to add AppleCare+
     

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