My iPhone 4 Decided to give up the ghost Tuesday night. I called AppleCare and they are sending me a new one via the express replacement. I live in a smaller city, but a city nonetheless. The closest Apple Store is 2.5 hrs (Columbus, OH). The replacement phone was shipped via FedEx and routed through a small city over an hour away by interstate. Apparently Apple requires FedEx to attempt 3 deliveries (I have to sign and show ID) before allowing pickup at a FedEx office. This is where things get interesting. There is no one home during the day, I cannot get FedEx to even give me a time frame so that someone can just run home and sign for it. The last of those 3 times will be on Monday. They have to try those 3 times before I can even request to pick it up at a FedEx location, but even then I cannot have it routed to the local processing and mailing center. That is right, I live 2 miles away from it but I'll have to drive an hour plus in each direction to go get it. Is this normal for Apple? I understand they are trying to protect me, but cannot for the life of me understand why it matters where I pick it up if I have to show ID and why they have to try delivering it to my house if I can tell them up front no one will be there. Neither Apple nor FedEx are willing to cooperate.