Applecare+ within 30 days (Hong Kong)

Discussion in 'iPhone' started by smacman, Oct 3, 2013.

  1. smacman, Oct 3, 2013
    Last edited: Oct 3, 2013

    smacman macrumors 6502

    Joined:
    Feb 7, 2006
    #1
    So I went to my local Apple store yesterday to add Applecare+ to my brand new 5s (purchased from my carrier 3 days ago, mint condition) to be told that I would have to leave the phone there for inspection. When I asked what the inspection entailed, I was told that the phone would be disassembled and reassembled by a technician to ensure there is no damage. Needless to say, I don't want my brand new phone being taken apart so I declined.. Anyone else run into this?
     
  2. big samm macrumors 65816

    Joined:
    Oct 27, 2008
    #2
    Wow I never heard something like that... I just bought apple care + for my 5s and it took 5 mins, he went in the settings checked something and was done, they never hold the phone for any reason, specially if you wanna buy apple care +... When you say your local apple store where is that?
     
  3. spazma7ik macrumors 6502a

    Joined:
    Sep 12, 2009
    #3
    That's BS, they just inspect that the phone isn't physically damaged and that the water sensor isn't tripped.
     
  4. Zmanbaseball2 macrumors 68040

    Zmanbaseball2

    Joined:
    Aug 24, 2012
    Location:
    New York, USA
    #4
    Maybe that are geeks and want know what is inside the iPhone 5s. That is not right. When I got my AppleCare+ they just looked for the serial # and looked around the iPhone 5 for damage and they approved it.
     
  5. The Pearl macrumors newbie

    Joined:
    Sep 27, 2012
    #5
    You don't have to do any of that, just call Apple and tell them you want to purchase Apple Care + for your new phone. They ask for serial number, charge $99 to your card, end of story. I got Apple Care + for my phone and my wife's on same day. I've never been ask for any type of inspection.
     
  6. smacman thread starter macrumors 6502

    Joined:
    Feb 7, 2006
    #6
    Thanks for the advice. I did manage to purchase it (without dissection) eventually by going back and arguing a bit. Just a heads up for anyone else in Hong Kong that the Apple store folks seem a bit confused at the moment. Applecare+ is a new thing here so hopefully they'll smarten up soon.
     

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