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AppleTV 4K - Will Not Go TO Sleep

A4orce84

macrumors 6502
Original poster
Apr 17, 2012
319
16
Hello Everyone,

I've noticed that even prior to the 11.4 tvOS update, that my AppleTV 4K will never go to sleep. I have it set to go to sleep after 30 minutes, but it seems that it just remains on with the white LED always lit. I have my TV connected to the AppleTV 4K, and it is a Samsung KS8000 model.

If anyone has any thoughts on how to fix the issue, please let me know. All of your time and help is GREATLY appreciated!

Thanks,
Asif
 

dgraham78

macrumors newbie
Dec 5, 2011
22
9
Crossville,TN
Try changing the time period and see if it will goto sleep then try setting it again. If that doesn’t work Try resetting it back to default
 

Vegaspilot

macrumors regular
Oct 28, 2010
235
43
Same problem here. ATV 4K won’t sleep. I’ve changed it from 30 to 60 mins and back. Stays on...white light never goes out. Also seems to need an unplug reboot more often than my non 4K ATVs. Samsung 6500 tv
 

TooDarkPark

Suspended
Nov 23, 2017
85
20
I found this has something to do with Samsung TVs and the universal remote feature. Turn off the universal remote for the ATV on the Samsung TV itself and the ATV should then sleep.
 

A4orce84

macrumors 6502
Original poster
Apr 17, 2012
319
16
Thanks Everyone.

In regards to the Universal Remote, I don't see any AppleTV listed under my universal remote. This is what I see with my Samsung TV currently:
https://imgur.com/a/WmFbSpU
https://imgur.com/a/vdkrZSR

It looks like I have NOT setup any type of universal remote with my Samsung TV so far. Correct?


Thanks again everyone for your time and help, it is greatly appreciated!
 

TooDarkPark

Suspended
Nov 23, 2017
85
20
Go to sources and then select your Apple TV like this. If you have universal remote set up, it will say it is and you then remove it.

IMG_0598.jpg
 

A4orce84

macrumors 6502
Original poster
Apr 17, 2012
319
16
Hey TooDarkPark,

This is what I see when I go to sources and select AppleTV:
https://imgur.com/a/Zpqd3oM

No "Universal Remote" option is listed. As far as I can remember, I never set anything up specifically for the AppleTV remote or Samsung Remote control.

Thoughts? Thanks again for all of your time and help, it is greatly appreciated!
 
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