Hi all! Really, really long story short: Last night my phone gave me a SIM error. Turns out when I flipped with a white box/refurb a few months ago, Apple accidentally gave me a Canadian carrier-locked phone, even though I'm in the US on AT&T. I hit two Apple stores, an AT&T store, and was exclusively devoted to this from 9am -6pm tonight. Eventually, they had to go up up up into support, and supposedly my phone will begin working in 24 hours - but they're not sure. And after an entire day without a phone and all those issues, and a week ahead of me busy at work, I ended up just buying a brand new iPhone, unsubsidized, for about $800 with the agreement I'll just return it when they get my old phone working. *** I was extremely polite, and constantly told them I knew it wasn't their fault - that **** happens. But, at the core, this was 100% *Apple's* fault; and they wasted an entire day of my time, and I had to put a $800+ "hold" on my account in light of their inability to solve the issue. The manager asked me if I needed a case or Applecare around 2, and I declined. I said that if it was solved today, I would seek nothing. However, that if it didn't get solved, I would hope for some level of compensation. Well, it didn't get solved today. I have the manager's card, and he told me to call him once everything was figured out to "make it right." Assuming it *is* solved tomorrow - and I'm not confident - what do you feel is appropriate compensation? I don't want to be that guy... you know? **** does happen. But on the flip side - between two 70+ hour work weeks and lots of travel - my Sunday and my sanity are valuable. I was thinking of trying out that new Fitbit One or whatever - seems intriguing but not worth $130. Does that seem like an appropriate request? Is that too greedy? Or not fair for me? To be honest - a case or some $30 junket doesn't really make me feel any better. Honestly, a day of work pays me more than that Jawbone costs - so I honestly feel like a new Airport Extreme is more appropriate; but then I tell myself that's too pricey and to be thankful for anything. Thoughts?