I have went ahead & placed my pre order for the iPhone 3GS as it was turning into a nightmare to get straight information from O2 & I didnt want to get to Friday & something go wrong. Im not entirely sure about Carphone Warehouse's customer service standard etc but what i want to know is, if im with Carphone on the iPhone etc, can i phone O2 same as i do now on my current iPhone contract? or do i have to deal with carphone. Whenever i have had a contract phone its always been direct with the network so im clueless as to what is different, im hoping the only difference is the fact im buying it from them!!