Are launch day iPhone returns slightly longer than 14 days?

Discussion in 'iPhone' started by dmk1974, Oct 1, 2014.

  1. dmk1974 macrumors 68000

    dmk1974

    Joined:
    Sep 16, 2008
    #1
    I ordered my iPhone 6 and it was delivered on launch day 9/19. When I looked up my return eligibility online, it said I can return up until 10/7. For those that also received theirs on Day 1, do you also see a return window greater than 14 days?
     
  2. meraki1990 macrumors newbie

    Joined:
    Oct 24, 2011
    #2
    I did see this as well,

    but when I tried to do an exchange today at an Apple Store, it rung up as return period expired and required a manager override...

    Dunno why, guess the system thinks the order date is when the return period starts.

    Still, I won't bet on it as B&M stores may count differently.
     
  3. dmk1974 thread starter macrumors 68000

    dmk1974

    Joined:
    Sep 16, 2008
    #3
    Strange that they were going from the order date. Per the website, you can return to store or ship back, but since nobody got them before 9/19 I'm surprised they first went from your order date.

    I just need to know if I have to return mine by today or can go by what the website says. I saved a screenshot just in case.
     
  4. Hustler1337 macrumors 68000

    Hustler1337

    Joined:
    Dec 23, 2010
    Location:
    London, UK
    #4
    I think it's best to give Apple a call just to get confirmation and for your peace of mind. Make sure you keep more than 1 copy of the screenshot as well, just in case. ;)

    As for the other guy, I'm not sure why he was refused a return because the clock starts ticking from the date you receive the product, not from the date he ordered.
     

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