AT&T contract free iphone 6 no service outside of the US

Discussion in 'iPhone' started by Ebliss, Oct 15, 2014.

  1. Ebliss macrumors newbie

    Joined:
    Oct 9, 2014
    #1
    Hi guys,

    I purchased the new iphone 6 contract free at&t device and it appears not to work in Europe (Poland). I didn't have a nano sim card for my carrier in the US, but I checked and it worked perfectly fine with t-mobile. I restarted the phone, restored it and it still says "no service".

    Doos any of you know what to do in this situation? I was told every iphone paid in full will work internationally and I'm clueless at this point. I wanted to request a device unlock via AT&T, but on their website you need to provide data like a social security number, which I obviously do not have, since I'm not American. :(
     
  2. maflynn Moderator

    maflynn

    Staff Member

    Joined:
    May 3, 2009
    Location:
    Boston
    #2
    I think you need to request that the phone be unlocked. Unlike Verizon, which comes unlocked, ATT phones are locked by default.
     
  3. Jman13 macrumors 68000

    Joined:
    Aug 7, 2011
    Location:
    Columbus, OH
    #3
    Just to be clear, what SIM do you have in the phone right now?
     
  4. libu macrumors member

    libu

    Joined:
    Sep 19, 2014
    #4
    What you've said so far doesn't mean its locked ... but you didn't mention where you bought it.

    Usually a locked phone will show the message " Unsupported SIM" or something to that effect.

    Did you buy it from an Apple store ? By "contract free", I'm assuming you mean "Device Only" if it was from an Apple store. So you paid full-price.

    If you bought an AT&T iPhone 6 from Best Buy, Costco, Radioshack, or AT&T, then it will be locked.
     
  5. 617aircav Suspended

    Joined:
    Jul 2, 2012
    #5

    He said it worked with T-Mobile, thus it's already unlocked.
     

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