AT&T Contract question

Discussion in 'iPhone' started by Demonofelru, Sep 14, 2012.

  1. Demonofelru macrumors member

    Joined:
    May 5, 2011
    #1
    Just curious if I cancel my preorder will I still have the 2 year contract with AT&T? Will I pay an ETF or will the contract just be canceled automatically?
     
  2. nostresshere macrumors 68030

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    Dec 30, 2010
    #2
    Huh?
     
  3. gibbz macrumors 68030

    Joined:
    May 31, 2007
    #3
    No, you'll be fine.
     
  4. Applejuiced macrumors Westmere

    Applejuiced

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    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #4
    No ETF.
    The contract starts the minute you activate the phone on your account.
    If you cancell the order then there is no contract.
     
  5. dave006 macrumors 68030

    dave006

    Joined:
    Jul 3, 2008
    #5
    The new contract will be rolled back if it has even started before you cancel. I doubt that anyone had received thier CSS emails this early in the process. No you don't have to pay the ETF.

    Dave
     
  6. i-John macrumors 6502a

    i-John

    Joined:
    Jul 14, 2008
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    The Republic of Texas
    #6
    The contract wouldn't take effect until you activate the phone and new plan.

    If you cancel the order, nothing happens.
     
  7. dave006 macrumors 68030

    dave006

    Joined:
    Jul 3, 2008
    #7
    Actually the contract starts as one of the last steps before the iPhone is shipped and receiving the CSS email is a very good clue that your iPhone is about to ship.

    Dave
     
  8. Applejuiced macrumors Westmere

    Applejuiced

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    Location:
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    #8
    Are you sure about that?
    What if you never receive it or takes an extra 3-4 days during shipping. Or if you refuse it and send it back to sender?
    You start a contract without even getting the phone yet?
     
  9. Demonofelru thread starter macrumors member

    Joined:
    May 5, 2011
    #9
    First of all thanks a lot for all your guys help. That's what I was wondering as well but I doubt it starts when you activate it since then couldn't someone receive the phone and just never activate? The reason I was asking is because I still have to 10/28/2012 on my prepaid SIM so should be able to get it at that time after the low availability wears off. But if it doesn't start until I activate I guess I could just not activate it until the 28th lol.
     
  10. einmusiker macrumors 68030

    einmusiker

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    #10
    even if you activate it you still have 30 days to cancel, return the phone and not pay the ETF
     
  11. Applejuiced macrumors Westmere

    Applejuiced

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    #11
    True, I didnt think of that.
    What if someone orders and decides to activate it a month later. :D
    Most likelly then from the day its shipped out or the day it arrives to you and you take possesion.
     
  12. Demonofelru thread starter macrumors member

    Joined:
    May 5, 2011
    #12
    Good to know thanks a lot!
     
  13. sydia21 macrumors regular

    sydia21

    Joined:
    Jul 1, 2010
    Location:
    Washington, DC
    #13
    I preordered yesterday and now my contract date shows 9/14/2012-9/14/2014. I'm sure it's moot if you cancel before you activate the phone but your new contract starts as soon as you agree to the upgrade terms and conditions I think.
     
  14. Applejuiced macrumors Westmere

    Applejuiced

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    #14
    Oh, I see.
    Thank you for the info.
    And like you said if you cancel and never receive it then the contract is voided.
    Makes sense.
     
  15. dave006 macrumors 68030

    dave006

    Joined:
    Jul 3, 2008
    #15
    Yes 100% sure. You will be able to check based on your Customer Service Summary (CSS). It gets generated when the contract is activated. Depending on your AT&T contract preferences, you may get an email telling you it is available or you can check in OLAM and by looking at your "Profile" you will see it as a PDF that you can view/download.

    Contract always starts before device ships, carriers always wants to get their money. This is also why it takes a couple of days to reset upgrade eligiblity when you cancel an order or do a return.

    For example most of us that ordered an iPhone 4S last Oct. have a contract date of 10/08/11 - 10/08/13.

    Dave
     
  16. Applejuiced macrumors Westmere

    Applejuiced

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    #16
    I see.
    Thanks for the info Dave.
     
  17. einmusiker macrumors 68030

    einmusiker

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    #17
    not sure if people read my post but there is a grace period to cancel the new contract and return the phone. no need to worry so much about when the contract takes effect
     
  18. el3ctone macrumors member

    Joined:
    Jun 28, 2008
    #18
    Does the same apply to people who do a 2-year extension renewal, meaning if I don't like the iPhone 5 and return it, my contract end date will revert to what it was prior to ordering the new iPhone 5?
     
  19. nostresshere macrumors 68030

    Joined:
    Dec 30, 2010
    #19
    If you return it, you are canceling the whole deal. You go back to where you were before you decided to order a phone and go through this whole thing.
     
  20. einmusiker macrumors 68030

    einmusiker

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    #20
    yes. if you return the phone you go back to your previous contract. Be careful if you give up unlimited data though I don't think vzw would make it easy to get that back
     

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