Discussion in 'iPhone' started by pchukwura, Sep 26, 2012.

  1. pchukwura macrumors newbie

    Nov 5, 2009
    So I was in downtown Palo Alto, and someone I was sitting next to had an iPhone 5 as well, however, his said 'LTE' on the upper left. But mine does not. My device only displays "4G".

    According to AT&T's map this whole area is supposedly in LTE territory. Is there something I have to do to make sure LTE is actually on? I've done speed tests and I never get above 5Mbps-9Mbps.

    Anyone else experience the same?
  2. Rat-Boy macrumors 65816


    Jul 28, 2008
    I had that happen to me today right after activation.

    I called AT&T and they did some stuff and had me reboot the phone and it started working.

    I would call them as soon as you can, because there is a good chance they have you on the wrong data plan and/or have you as having the wrong phone.

    They had me as having an iPhone 4s. LOL...
  3. Diseal3 macrumors 65816

    Jun 29, 2008
    Call att. this has been a problem for some people and it required some reprovisioning on att's end.
  4. Radiating macrumors 65816

    Dec 29, 2011
    You need to reset your network settings, have AT&T reset your sim, and then uninstal and reinstal your sim card.
  5. Wicked1 macrumors 68040


    Apr 13, 2009
    New Jersey
    Happen to my wife on release day, Apple verified it was a problem with the phone after I replaced the sim from ATT and swapped my phone with her sim, but they didn't have my model in stock so gave the wife mine and returned hers, I am back on my 4S and she is now fine with LTE on my 5
  6. pchukwura thread starter macrumors newbie

    Nov 5, 2009
    Calling them now..(on hold) so we'll see. While i'm waiting, how would I reset my network settings? I already did a power cycle and nothing changed.

    I also hope i have the tools to remove the SIM card if I need to.
  7. pchukwura thread starter macrumors newbie

    Nov 5, 2009
    Still speaking with AT&T, they did a reset on their side and i power cycled, but still no go. Where I live too is blanketed by LTE but phone for some reason never picks it up.
  8. pchukwura thread starter macrumors newbie

    Nov 5, 2009
    Okay, so AT&T was able to do a reset on their side and my phone now picks up LTE service!
  9. formulatwo macrumors member

    Sep 19, 2012
    Congrats. Can't wait to try out LTE tomorrow. :D

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