So here is my experience with AT&T iPhones unlocked so far! Sat april 7th: I called a day early before the official unlock date for my (2) original iPhones 8GB and 16GB. I didn't get any case number however, the 8GB got unlocked on Mon the 9 with an email from AT&T, but my 16GB did not get anything. Tues april 10th: I called AT&T back about the 16GB. The tech support rep tell me that the 16GB did not go through. So he processed all the resquest, and this time got me a case number! Same day my brother called them for (2) iPhones (1) 3GS and the other an iPhone 4 which both got unlocked 3 hours later really AT&T? Thu april 12th: I finally get an email from them about my 16GB which is now unlocked! Fri april 13th: I get another email from them about my 16GB unlocked again! So at this point I realize that they submit my unlocked for the 16GB iPhone twice So everything is good until my uncle overseas email them about his iPhone 4 8GB that my dad gave it to him as a gift. He gets a reply saying that this phone is reported lost/stolen he replied to the email with my dad's AT&T number and address to see how they gonna say about it. Then he called me and tell me about the situation. I then called them earlier about that and the tech support rep first tell me that only apple can unlocked the iPhone I processed to tell her how I got my iPhones unlocked! Then out of nowhere she finally just went ahead and submit my request, and got me a case number. That was a really weird situation. In the end I just don't know why would they just be dishonest about stuff like that?! Especially when you know they know what is going on. Anyone that works at AT&T can chip in about this?