AT&T Regional Outage in Chicago Area - No Call, No SMS, No EDGE

Discussion in 'iPhone' started by AdamJRed, Sep 28, 2007.

  1. AdamJRed macrumors newbie

    Sep 28, 2007
    Sometime this morning (Friday 09/28) AT&T Wireless had a regional network outage in the Chicago area. I do not have exact numbers but the affected number of subscribers is somewhere in the 4-6+ million range.

    Incoming calls, Outgoing calls, SMS, and any EDGE access are offline. Even 911 emergency calls have failed unless you have a strong enough signal from the T-mobile network. AT&T has said they opened and escalated a ticket #TT000005378956 and said engineers are working on the problem.

    From what I can tell, I've had no service going on 2+ hours now, man this sucks.

    Although this isn't iPhone specific news, it is at least the largest wireless outage within the US that I am aware of, second only to the cell-network overloads experienced in the wake of 9/11...

    It appears that even if the latest update didn't 'brick' your iPhone, AT&T will shut it down for you!
  2. kibit macrumors member


    Jul 24, 2002
    Thanks for posting this! I thought it had something to do with the 1.1.1 update. Glad to know:)
  3. AdamJRed thread starter macrumors newbie

    Sep 28, 2007
    Sure, as did I.

    Our business is pretty dependent on cellphones, and this outage has basically shut us down.

    From what I understand Chicago is AT&T Wireless's 2nd largest market. This is n't really going to reflect well...
  4. AdamJRed thread starter macrumors newbie

    Sep 28, 2007
    Just as an update, as of 9:18am CDT it appears that all service has returned.

    The outage duration appears to be about 2.5 hours long (~6:45 to 9:18).
  5. ~Phi macrumors regular

    Sep 13, 2007
    Weird, I didn't have any issues at all and I'm in Chicago. Had 5 bars all morning and was surfing via EDGE for a while.
  6. AdamJRed thread starter macrumors newbie

    Sep 28, 2007
    ~Phi - what are are you in?

    It seems the larger number of the affected subscribers was outside of the loop area and into the suburbs. I had confirmed people were out from as far south as Joliet to as far north as Buffalo Grove.
  7. colagirl macrumors newbie

    Sep 28, 2007
    AT&T outage

    My service has been out since 7:45 this morning, I live in Joliet and commute to Lisle, still no service.:(
  8. chiefillini macrumors regular

    Oct 28, 2006
    Chicago, IL.
    I to thought it was the update. Mine was down in naperville, lisle, downers grove. Came back sometime after 10. Glad didn't have to make a run into the apple store. I was all ready to swear that i had never hacked the phone. :)
  9. Badbreatth macrumors newbie

    Oct 28, 2007
    Outage widespread?

    I live in Virginia and my iPhone and my friends iPhones lost all service today :mad: 10-28-87. Is it possible the Outage with AT&T was widespread? Is there any official word from AT&T about the outage?
  10. Geffen macrumors 6502

    Sep 23, 2007
    This thread is almost a month old, i'm sure the Chicago area has been restored by now, i would call AT&T.
  11. gkarris macrumors 604


    Dec 31, 2004
    "No escape from Reality..."

    I was an AT&T Wireless customer years ago (which became Cingular and now AT&T again) and we used to get outages a lot in the suburbs. Hence me switching to T-Mobile...

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