AT&T Store won't cancel pre-order and given ETA is 5weeks!

Discussion in 'iPhone' started by sevimli, Oct 18, 2011.

  1. sevimli, Oct 18, 2011
    Last edited: Oct 18, 2011

    sevimli macrumors 6502a

    Joined:
    Jun 26, 2007
    #1
    A friend of mine pre-ordered from a local AT&T store on october 7th. They made him to sign and pay for the new 2-year contract, and the new iPhone fees in-front.

    Now she is stuck, store won't cancel her order for some reason. The funny thing is the very same store has iPhone 4Ss in-stock and she cannot get one because store placed an order to be delivered to her billing address. :eek:

    She tried AT&T call center several times, but it was no-go.

    What can we do about it? This is not fair at all...
     
  2. verwon macrumors 68030

    verwon

    Joined:
    Jul 26, 2011
    Location:
    Seattle
  3. sevimli thread starter macrumors 6502a

    Joined:
    Jun 26, 2007
    #3
    No worries here, I got my iPhones on launch day. :cool:
     
  4. macse30 macrumors regular

    macse30

    Joined:
    Jul 30, 2009
    #4
    I was in the same boat, though I had not paid anything, just a card hold. Multiple AT&T reps told me I could not cancel but could only wait for the phone and refuse delivery or risk ETF. Then I got an email that said my order date was 10/16 instead of 10/7. Called back (611) and told the guy I could just walk into a store and buy one. I asked if I could cancel. He said yes, and he did it. Then I went to the Verizon store... I'm done with those liars at AT&T.
     

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