Sometimes I wish we had a "Rant Room", like MAF, 'cause I've got to tell you guys this story, in order to save as many people as possible from these cretins: Right now, as I type this, my wife is on the phone with an AT&T Wireless representative, trying to get the umpteenth problem with our bill fixed. The latest one...just the latest...is roaming charges. My wife was in Florida last month. Before she left, she had her plan changed so roaming charges would not apply if she left our area. Well, guess what was on our bill? For quite a lot of money? Now she's arguing with somebody because they kept her on the phone for a half an hour before they transferred her to a "resolution specialist". When they transferred the call, my wife could hear the resolution specialist, but the r.s. could not hear my wife. So they hung up on her. So now my wife is calling back and going through the whole bull**** process over again. I thought I'd try to help, so while she's on, I went to AT&T Wireless's website. I punched in the wireless number we use, and the password that I use for ALL my internet affairs. "Sorry, wrong user ID or password." I know the phone number is right, so I go to the "lost password?" link, and type in the phone number again. No user found with that phone number. What? So I give up and go to register anew. I type in the phone number. "Sorry, that number is already registered with AT&T Wireless." WHAT? There's a link at the bottom of that page: click here to continue. I click on it. Nothing happens. I command-click on it. Nothing. I figure maybe it's Safari. I go back through the whole thing in Internet Exploder. Same damn thing. No open linky. And this is not yet the end of it. Another problem we have with them is that, in order to obtain a meager discount from them, we have four of our family's phones all on the same plan. One of the phones is my son's, who doesn't live with us. Twice we've called them and asked them if they could bill him separately at his address. Twice they've told us yes, we can...and here it is, four months later, and they haven't done it. Another problem we have that we've called multiple times about the fact that they've registered three of the four phones we have to one family member. And they keep billing under that name. That person is my teenage daughter. They can't seem to correct that problem either. These people are idiots! Absolute flaming, blathering, mongoloid idiots. NEVER go with AT&T Wireless for your cell phone plan! Wait, let me say it more strongly: NEVER go with AT&T Wireless for your cell phone plan! Remember...you were warned. This has been a public service tirade. We now return you to our regularly-scheduled program.