Purchased an iPhone 5 yesterday at an AT&T corporate store and it was defective with a bad screen. I took it there today and the girl came out with a new one and then the manager stopped her and said they don't do DOA exchanges on iPhones anymore. She told me I'd have to take it to Apple. Then she said Apple handles all issues in the first 30 days now. Complete BS!!! I said forget it, paid the $35 restocking fee and left as the nearest Apple store is 2.5 hours away. Wow. Could this be because of all the defective iPhone 5s that were going out? The back of the receipt did say this.