ATT CEO office/Unlock

DerekRod

macrumors 6502a
Original poster
Jan 18, 2012
820
0
NY
After speaking to a really nice lady from the "CEO's office" about an issue I brought up how AT&T doesn't unlock phones but Sprint and Verizon does international sim unlocks.Her response was that AT&T is evaluating changes since they are no longer an exclusive carrier they are evaluating their policies and that I should expect to see a change in a few months.Sounds cool but I stopped holding my breath
 

cyks

macrumors 68020
Jul 24, 2002
2,089
7
Westchester County, NY
Translation, "I'm not going to say anything is going to happen, but I'll get you to stay with and pay AT&T for (at least) a few more months while I dangle the possibility carrot in front of you."
 

DerekRod

macrumors 6502a
Original poster
Jan 18, 2012
820
0
NY
Lol not exactly my 4S is unlocked and so was my 4 I don't buy locked phones since I travel to visit my parents in the UK every so often
 

PharmDoc

macrumors 6502
Oct 10, 2010
292
9
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I told them the exact same thing about 1 month ago and I emphasized that Verizon/sprint unlock the phones for their loyal customers and AT&T should as well. The guy who called me from the presidents office wasn't aware that Verizon/sprint did that but he said he will pass the message on. Let's see....
 

DerekRod

macrumors 6502a
Original poster
Jan 18, 2012
820
0
NY
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I told them the exact same thing about 1 month ago and I emphasized that Verizon/sprint unlock the phones for their loyal customers and AT&T should as well. The guy who called me from the presidents office wasn't aware that Verizon/sprint did that but he said he will pass the message on. Let's see....
Apparently FCC complaints get more of a listen then anything else
 

pdr13

macrumors member
Feb 26, 2012
37
0
After speaking to a really nice lady from the "CEO's office" about an issue I brought up how AT&T doesn't unlock phones but Sprint and Verizon does international sim unlocks.Her response was that AT&T is evaluating changes since they are no longer an exclusive carrier they are evaluating their policies and that I should expect to see a change in a few months.Sounds cool but I stopped holding my breath

www.fcc.gov/complaints

(1) Be Sure To File An "Informal Complaint" vs. a "Formal Complaint". An Informal Complaints Insures That There Is No Cost To You. A Formal Complaint Is Used To Lay The Groundwork For A Law Suit ... Big $$$.


(2) Be Sure To Use The Term "Violations of Policies That Are In Development". This Covers Grey Areas Which Are Yet To Be Defined Under Current Laws.
 

cyks

macrumors 68020
Jul 24, 2002
2,089
7
Westchester County, NY
www.fcc.gov/complaints

(1) Be Sure To File An "Informal Complaint" vs. a "Formal Complaint". An Informal Complaints Insures That There Is No Cost To You. A Formal Complaint Is Used To Lay The Groundwork For A Law Suit ... Big $$$.


(2) Be Sure To Use The Term "Violations of Policies That Are In Development". This Covers Grey Areas Which Are Yet To Be Defined Under Current Laws.
How is filing a complaint with the FCC even remotely relevant to this thread?!?
 

lordofthereef

macrumors G5
Nov 29, 2011
12,878
3,413
Boston, MA
Regardless of what was said, it seems the next logical step for ATT. They could easily provide an unlock for overseas, which is I think what most people who own an iPhone on their network really want anyway.
 

pdr13

macrumors member
Feb 26, 2012
37
0
How is filing a complaint with the FCC even remotely relevant to this thread?!?
Perhaps when the starter of this thred mentioned "policies and that I should expect to see a change in"? Ya Think?
 

PharmDoc

macrumors 6502
Oct 10, 2010
292
9
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What if a lot of members of this forum do the same thing we did and email randall Stevenson and voice their concerns when they get a call back. Just emphasize that Verizon and Sprint unlock the iPhone for customers in good standing.
 

cyks

macrumors 68020
Jul 24, 2002
2,089
7
Westchester County, NY
Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 5_0_1 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9A405 Safari/7534.48.3)

What if a lot of members of this forum do the same thing we did and email randall Stevenson and voice their concerns when they get a call back. Just emphasize that Verizon and Sprint unlock the iPhone for customers in good standing.
If everyone who visited this entire site, not just the forums - and regardless of what carrier they used, voiced their concerns, it'd still be just a few percent of their US customer base... and not likely to make any changes.
 

PharmDoc

macrumors 6502
Oct 10, 2010
292
9
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cyks said:
Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 5_0_1 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9A405 Safari/7534.48.3)

What if a lot of members of this forum do the same thing we did and email randall Stevenson and voice their concerns when they get a call back. Just emphasize that Verizon and Sprint unlock the iPhone for customers in good standing.
If everyone who visited this entire site, not just the forums - and regardless of what carrier they used, voiced their concerns, it'd still be just a few percent of their US customer base... and not likely to make any changes.
True but I don't think it would hurt.
 

DerekRod

macrumors 6502a
Original poster
Jan 18, 2012
820
0
NY
Sadly the FCC needs to force these companies to do the right thing.Regulations work sometimes they keep us from being strong armed by these telcos
 

Applejuiced

macrumors Westmere
Apr 16, 2008
40,650
6,404
At the iPhone hacks section.
Sadly the FCC needs to force these companies to do the right thing.Regulations work sometimes they keep us from being strong armed by these telcos
I hear you but those big billion dollar companies have politicians in their pockets.
So instead of trying to protect and help the average taxpaying consumer they look after their contributors best interests.
 

DerekRod

macrumors 6502a
Original poster
Jan 18, 2012
820
0
NY
I hear you but those big billion dollar companies have politicians in their pockets.
So instead of trying to protect and help the average taxpaying consumer they look after their contributors best interests.
Oh I know,Its a bloody shame though that we get shafted this whole no unlock/CDMA/GSM conundrum kills us here
 

pdr13

macrumors member
Feb 26, 2012
37
0
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cyks said:
PharmDoc said:
What if a lot of members of this forum do the same thing we did and email randall Stevenson and voice their concerns when they get a call back. Just emphasize that Verizon and Sprint unlock the iPhone for customers in good standing.
If everyone who visited this entire site, not just the forums - and regardless of what carrier they used, voiced their concerns, it'd still be just a few percent of their US customer base... and not likely to make any changes.
Where exactly do you get your data regarding percentage Cyks? Are you speaking factually or just blowing wind out of your ass again?
 

Interstella5555

macrumors 603
Jun 30, 2008
5,215
4
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Where exactly do you get your data regarding percentage Cyks? Are you speaking factually or just blowing wind out of your ass again?
Verizon - 108 million subscribers
AT&T - 103 million subscribers
Sprint - 53 million subscribers

MacRumors - 1.3 million hit per day (total site)

Even if he pulled it out of his ass he's still right, don't get an inflated view of the number of people that visit here, are AT&T subscribers, need their phone unlocked, and have the presence of mind to actually do something about it.
 

aristobrat

macrumors G5
Oct 14, 2005
12,248
1,319
Her response was that AT&T is evaluating changes since they are no longer an exclusive carrier they are evaluating their policies and that I should expect to see a change in a few months.
Being able to have an "official" internationally unlocked iPhone was the #1 reason I left AT&T for Verizon.

When the next iPhone comes out, I'd love to switch back to AT&T. If they change that policy, then I will.
 

scaredpoet

macrumors 604
Apr 6, 2007
6,626
342
If everyone who visited this entire site, not just the forums - and regardless of what carrier they used, voiced their concerns, it'd still be just a few percent of their US customer base... and not likely to make any changes.
That doesn't mean a person with a valid concern shouldn't try. There are certainly other people out there who know that complaining the FCC is a possibility, and we can contribute to that.

Or, we could easily extend your argument. Why bother complaining about features we want in iOS? We're such a small percentage of Apple's customer base that it's not even worth giving them feedback, right?

In fact, why even vote?
 

xraydoc

macrumors demi-god
Oct 9, 2005
7,302
1,545
192.168.1.1
Being able to have an "official" internationally unlocked iPhone was the #1 reason I left AT&T for Verizon.

When the next iPhone comes out, I'd love to switch back to AT&T. If they change that policy, then I will.
If you want a AT&T in the US and unlocked while abroad, may as well buy a factory unlocked model. Might be cheaper than paying an ETF to move from Verizon back to AT&T (if and when they offer to unlock the phone - which might not be until your contract is expired anyway).

For me, I'm happy with Verizon in the US and I'm unlocked for foreign SIMs.
 

DerekRod

macrumors 6502a
Original poster
Jan 18, 2012
820
0
NY
If you want a AT&T in the US and unlocked while abroad, may as well buy a factory unlocked model. Might be cheaper than paying an ETF to move from Verizon back to AT&T (if and when they offer to unlock the phone - which might not be until your contract is expired anyway).

For me, I'm happy with Verizon in the US and I'm unlocked for foreign SIMs.
Well my point is basically this my 3GS is off contract I fulfiled my contract but AT&T wont unlock it which makes it useless to me when I leave the country.If I payed for the phone via a 2 year contract the phone is mine.But with AT&T the phone well the iPhone anyway is not fully yours