So I my husband and I both have the iPhone 3gs and got them the day they came out. We now want to upgrade to the iPhone 4 and ATT is saying that only the primary number on the line is eligible for the upgrade at the $199/$299 pricing. That the non primary line is not eligible because it does not generate any revenue to the company. We have been with ATT since the launch of the first iPhone, what would be the point of upgrading only one phone if I can't talk to my husband on video. I spoke to a manager and she said that there was nothing that they could do but that they are working on this issue. If their results of "working on this issue" will bring any resolve to the problem I don't know. But I recommend anyone else in this situation to give them a call and raise hell and send them an email. The only reason I am with ATT is because of the iPhone, because we all know it is not for their amazing service.