I filed the form online and submitted two days agoa nd last night I got a message from ATT saying that they will not unlock becuase either the contract is not up or th ephone number is no longer associated with the phone. This is my wife's phone....yes, the contract will be up in January and the phone has been upgraded to the IP5, but i want to give it to fmaily abroad. So if I wait until january when the contract gets over will they unlock it then or will they then say that the phone number is not associated the phone. I also have another question.... my 3rd line is eligible for an upgrade and mine is not until next year i have an IP4S. I know I can upgrade swap and use it on my number, so Now I will be using IP5, but next year when my phone is eligible will I be albe to upgrade on the 2nd line which is now IP5. I hope I am able to explain what I mean.