Battery Health screen doesn’t load, iPhone 6

Discussion in 'iOS 11' started by zemaker, Mar 31, 2018.

  1. zemaker macrumors regular

    Joined:
    Nov 25, 2011
    #1
    So on my wife’s iPhone 6, the Battery Health screen never finishes loading. It’s has the spinner going, but it never loads or doesn’t error out just goes on for ever.
     

    Attached Files:

  2. xnatex macrumors member

    Joined:
    Nov 19, 2012
    #2
    Have you tried rebooting the phone? It loads on my iPhone 6.
     
  3. zemaker thread starter macrumors regular

    Joined:
    Nov 25, 2011
    #3
    Can’t even cont how many times.
     
  4. Solver macrumors 6502a

    Joined:
    Jan 6, 2004
    Location:
    USA
    #4
    Kind of hard to report a problem with a beta feature when Apple removes the Apple reporting app
     
  5. simonmet macrumors 68020

    simonmet

    Joined:
    Sep 9, 2012
    Location:
    Sydney
    #5
    Your battery health and throttling must be so bad they’re afraid to show you!
     
  6. Chazzle macrumors 68000

    Chazzle

    Joined:
    Jul 17, 2015
    #6
    Has she ever had her battery replaced, or was the phone bought refurbished?
     
  7. zemaker thread starter macrumors regular

    Joined:
    Nov 25, 2011
    #7
    No, to both. It’s actually driving me nuts. I tried taking the oh e to the Apple store to have them replace the battery because the phone shuts off randomly. They tested the battery and said nothing is wrong. So I was looking to 11.3 to get a better look at the battery health.
     
  8. Enjoylife1788 macrumors 6502a

    Joined:
    Aug 22, 2011
    #8
    This sucks. Try factory restoring after taking a backup and check for the battery health before restoring. If it works then no hardware issues and then restore the backup. If it still works then no problem and if it doesn’t then some corruption in your current setup and a factory restore would be a way to go.
     

Share This Page

7 March 31, 2018