Battery Health screen doesn’t load, iPhone 6

Discussion in 'iOS 11' started by zemaker, Mar 31, 2018.

  1. zemaker macrumors regular

    Nov 25, 2011
    So on my wife’s iPhone 6, the Battery Health screen never finishes loading. It’s has the spinner going, but it never loads or doesn’t error out just goes on for ever.

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  2. xnatex macrumors member

    Nov 19, 2012
    Have you tried rebooting the phone? It loads on my iPhone 6.
  3. zemaker thread starter macrumors regular

    Nov 25, 2011
    Can’t even cont how many times.
  4. Solver macrumors 6502a

    Jan 6, 2004
    Kind of hard to report a problem with a beta feature when Apple removes the Apple reporting app
  5. simonmet macrumors 68020


    Sep 9, 2012
    Your battery health and throttling must be so bad they’re afraid to show you!
  6. Chazzle macrumors 68000


    Jul 17, 2015
    Has she ever had her battery replaced, or was the phone bought refurbished?
  7. zemaker thread starter macrumors regular

    Nov 25, 2011
    No, to both. It’s actually driving me nuts. I tried taking the oh e to the Apple store to have them replace the battery because the phone shuts off randomly. They tested the battery and said nothing is wrong. So I was looking to 11.3 to get a better look at the battery health.
  8. Enjoylife1788 macrumors 6502a

    Aug 22, 2011
    This sucks. Try factory restoring after taking a backup and check for the battery health before restoring. If it works then no hardware issues and then restore the backup. If it still works then no problem and if it doesn’t then some corruption in your current setup and a factory restore would be a way to go.

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7 March 31, 2018