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Blueyonder connection dificulties

Danrose1977

Danrose1977

macrumors regular
Original poster
Feb 27, 2004
209
0
Gloucester, England thats the UK not "new" England
Hi!

I recently recieved my iBook, and am trying to set up my existing broadband connection with it.

Does anyone know where I might find what my dhcp client id is? Blueyonders self care pages are less than helpfull and I can't telephone the support line till later this evening. Anyone else using blueyonder able to tell me what their network settings look like (screenshots would be wonderful!)?

Cheers,

Dan
 
the only thing that you have to add via selfcare, is the mac adresse of your new machine.. everything else should be automatic

goodluck
 
Danrose1977 said:
Hi!

I recently recieved my iBook, and am trying to set up my existing broadband connection with it.

Does anyone know where I might find what my dhcp client id is? Blueyonders self care pages are less than helpfull and I can't telephone the support line till later this evening. Anyone else using blueyonder able to tell me what their network settings look like (screenshots would be wonderful!)?

Cheers,

Dan
Click to expand...

If memory serves me ok I think you have to set DHCP to automatic or something.
 
There is no DHCP client ID. As already said, all you do is register your MAC address. If you're having problems call Blueyonder, they support OS X.
 
Danrose1977 said:
Thanks, I will call them this evening. The iBook is totally cool even without internet connectivity!
Click to expand...

BlueYonder support up to Jaguar. And dont support Panther - officially -
 
billyboy said:
BlueYonder support up to Jaguar. And dont support Panther - officially -
Click to expand...
"Officially" :p Meh, they'll help, just don't tell 'em your on Panther. I remember when I was running XP RC2 and I couldn't connect, I just told the support people I was running W2K.
 
Been using blueyonder for a while now, in 10.1 , 10.2 and now 10.3 and never had to change anything since that first day. I've found them very helpful over the phone and even gave me a little help when I tried to set up my homenetwork hooking up the family's PC when they wern't supposed to.
 
TBR said:
Been using blueyonder for a while now, in 10.1 , 10.2 and now 10.3 and never had to change anything since that first day. I've found them very helpful over the phone and even gave me a little help when I tried to set up my homenetwork hooking up the family's PC when they wern't supposed to.
Click to expand...

I agree, their tech support is really helpful. According to the rules though - no Panther, no networks and only support for the computer registered to the line in. Three times I have had them help me solve histrionics with their blasted motorola modem and each time they have supported all the no-no's.
 
billyboy said:
I agree, their tech support is really helpful. According to the rules though - no Panther, no networks and only support for the computer registered to the line in. Three times I have had them help me solve histrionics with their blasted motorola modem and each time they have supported all the no-no's.
Click to expand...

I remember seeing recently that they have a special number you can ring to support things like networking etc but it'll cost you
 
Just in case anyone is interested I thought I would post an update as to how I got on.

Got home last night, plaugged in the laptop and fired up safari whilst telephoning blueyonder.... and the homepage loaded up!

Looks like it just took a little longer for the mac address to propogate after adding it in the selfcare section. Thanks for the help people!

Dan
 
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