Bought 32gb iPhone 5 from online Apple Store. Can I exchange for 64gb?

Discussion in 'iPhone' started by evasquez7, Sep 30, 2012.

  1. evasquez7 macrumors member

    Joined:
    Sep 13, 2012
    #1
    I want to exhange my 32gb iPhone 5 for a 64 gb. Can this be done?
     
  2. dieburnbot macrumors 6502a

    dieburnbot

    Joined:
    Aug 18, 2008
    Location:
    CA
  3. FrancoisC macrumors 6502

    FrancoisC

    Joined:
    Jan 27, 2009
    Location:
    Montreal, Qc
    #3
    If it's not opened, I'm 100% sure yes.

    Even opened, pretty sure you're still within the 14 days return/exchange windows.
     
  4. ixodes macrumors 601

    ixodes

    Joined:
    Jan 11, 2012
    Location:
    Pacific Coast, USA
    #4
    No. Apple doesn't do exchanges.

    The way to achieve your goal is to return what you have. Once Apple recieves it & verifies it's condition a credit will be issued to your credit card.

    Then you simply start over with a new order. It's time consuming but easy.
     
  5. GetSwole37 macrumors member

    Joined:
    Jun 23, 2010
    #5


    Yes they do! I was there Saturday and asked this question. Also said, due to extreme demand and shortage, they would probably honor w/in 30 days and not just the 14 days
     
  6. auero macrumors 65816

    Joined:
    Sep 15, 2006
    #6
    Actually Apple does do exchanges. I was able to do it on launch day without any issues. They just took my 32GB as a return and I rebought a 64GB.
     
  7. boto macrumors 6502

    boto

    Joined:
    Jun 4, 2012
    #7
    iPhones have a 30 day return/exchange period, while the rest of their products are 14 days.
     

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