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Discussion in 'iPhone' started by evasquez7, Sep 30, 2012.
I want to exhange my 32gb iPhone 5 for a 64 gb. Can this be done?
Yeah just return it and buy the new one.
If it's not opened, I'm 100% sure yes.
Even opened, pretty sure you're still within the 14 days return/exchange windows.
No. Apple doesn't do exchanges.
The way to achieve your goal is to return what you have. Once Apple recieves it & verifies it's condition a credit will be issued to your credit card.
Then you simply start over with a new order. It's time consuming but easy.
Yes they do! I was there Saturday and asked this question. Also said, due to extreme demand and shortage, they would probably honor w/in 30 days and not just the 14 days
Actually Apple does do exchanges. I was able to do it on launch day without any issues. They just took my 32GB as a return and I rebought a 64GB.
iPhones have a 30 day return/exchange period, while the rest of their products are 14 days.