Bought iPhone online, return to Store?

Discussion in 'iPhone' started by bryanc28, Jan 30, 2012.

  1. bryanc28 macrumors 6502

    bryanc28

    Joined:
    Dec 7, 2007
    Location:
    Arlington, Va
    #1
    I bought an iPhone 4 on the Apple Online Store last March. My home button has been getting "stuck" (it's really hard to explain & it ticks me off since I take very good care of my phone, or thought I did). Do I have to send my phone back to the online store or can I just make an appointment with my local Apple Store & hope they can replace it? I've just about had it with the home button not working.
     
  2. SandboxGeneral Moderator

    SandboxGeneral

    Staff Member

    Joined:
    Sep 8, 2010
    Location:
    Orbiting a G-type Main Sequence Star
    #2
    Wirelessly posted (iPhone 4S: Mozilla/5.0 (iPhone; CPU iPhone OS 5_0_1 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9A405 Safari/7534.48.3)

    Yes you can take it to an Apple Store. They will service it for you with no problem. Is it still under AppleCare warranty? If not, you may hve to pay for service.
     
  3. bryanc28 thread starter macrumors 6502

    bryanc28

    Joined:
    Dec 7, 2007
    Location:
    Arlington, Va
    #3
    Ugh, I didn't get AppleCare on my 4 (I did get it on my 4s), but I bought it the beginning of March, so less than a year ago.
     
  4. SandboxGeneral Moderator

    SandboxGeneral

    Staff Member

    Joined:
    Sep 8, 2010
    Location:
    Orbiting a G-type Main Sequence Star
    #4
    Wirelessly posted (iPhone 4S: Mozilla/5.0 (iPhone; CPU iPhone OS 5_0_1 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9A405 Safari/7534.48.3)

    Standard warranty is 1 year, so you are good to go.
     
  5. greygray macrumors 68000

    greygray

    Joined:
    Oct 22, 2009
    #5
    Maybe I'm lucky, because the last time that happened to my iPhone 4, they replaced it for me with a refurbished one.
     
  6. mofunk macrumors 68000

    mofunk

    Joined:
    Aug 26, 2009
    Location:
    Americas
    #6


    you can still purchase Apple Care before your year warrantee expires.
     

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