Bought iPhone online, return to Store?

bryanc28

macrumors 6502
Original poster
Dec 7, 2007
362
64
Arlington, Va
I bought an iPhone 4 on the Apple Online Store last March. My home button has been getting "stuck" (it's really hard to explain & it ticks me off since I take very good care of my phone, or thought I did). Do I have to send my phone back to the online store or can I just make an appointment with my local Apple Store & hope they can replace it? I've just about had it with the home button not working.
 

SandboxGeneral

Moderator emeritus
Sep 8, 2010
26,219
9,499
Detroit
Wirelessly posted (iPhone 4S: Mozilla/5.0 (iPhone; CPU iPhone OS 5_0_1 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9A405 Safari/7534.48.3)

Yes you can take it to an Apple Store. They will service it for you with no problem. Is it still under AppleCare warranty? If not, you may hve to pay for service.
 

bryanc28

macrumors 6502
Original poster
Dec 7, 2007
362
64
Arlington, Va
Ugh, I didn't get AppleCare on my 4 (I did get it on my 4s), but I bought it the beginning of March, so less than a year ago.
 

SandboxGeneral

Moderator emeritus
Sep 8, 2010
26,219
9,499
Detroit
Wirelessly posted (iPhone 4S: Mozilla/5.0 (iPhone; CPU iPhone OS 5_0_1 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9A405 Safari/7534.48.3)

Standard warranty is 1 year, so you are good to go.
 

greygray

macrumors 68000
Oct 22, 2009
1,848
1
Wirelessly posted (iPhone 4S: Mozilla/5.0 (iPhone; CPU iPhone OS 5_0_1 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9A405 Safari/7534.48.3)

Yes you can take it to an Apple Store. They will service it for you with no problem.
Maybe I'm lucky, because the last time that happened to my iPhone 4, they replaced it for me with a refurbished one.
 
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