I usually post on a family members account here but my brother says he doesn't want to be known as the idiot that broke their iphone 5s so i made my own account. We have 3 5s's (or is it 5s') in the family, 2 were upgraded from 4S's and 1 from a 5 and each line has insurance. My black 5s is already waterlogged because my soon to be ex pushed me in a pool not realizing i had my clutch purse under my arm. I know, my own fault, his fault etc. I get it lets move past that please. I have the 5s here it works to varying degrees on different days if at all. My concern is how i should approach it, we havent had any insurance replacements in at least 3 years so i know there is no issue there and there should be no issue otherwise since it wasnt stolen and i have the broken one to send to them. I have AT&T & their insurance but i believe its the same company for all carriers now anyway. My worry is that if i file a insurance claim now while there is low stock they may replace it with a different phone or model....does anyone have any experience in what they would do or in having a phone replaced when its THIS near to the launch. Do i need to call them and ask for the special idiots desk of the special idiot center.....i won't make fun of anyone for being an idiot with their phone anymore, i guess it really does happen to everyone eventually. Any help/insight/pointers is appreciated. I did talk to a local ATT girl and she told me i have x number of days to file the claim, so i know i can wait a couple weeks, i am just looking for input on what the best route is. should i file it now, wait a couple weeks and file within the time frame or the route i really dont want to take is needing to wait even longer & lie about when it broke....errr expired....was murdered. Thanks in advance everyone!