iPhone XS Calls on other devices when phone not nearby not working

Discussion in 'iPhone' started by solodogg, Oct 28, 2018.

  1. solodogg macrumors 6502

    Oct 28, 2011
    Anyone else experiencing the same issue? I have calls on other devices when phone is not nearby enabled on my iPhone, but under FaceTime settings on my iPad and MacBook, after enabling WiFi calling it says “make and receive calls when your phone is nearby and on WiFi” where previously it said something to the affect of the phone not needing to be nearby.

    I tested the feature by putting my phone in airplane mode and calling from another line, and the call went straight to voicemail. Prior to iOS 12, my iPad and MacBook would ring even if the phone was powered off. This is happening on both my Xs and my wifes 8 with 12.0.1 on here and 12.1 beta 5 on mine, both phones are on T-Mobile service.
  2. akash.nu macrumors 604


    May 26, 2016
    Calls only used to get through if they were made via FaceTime. Normal calls will require your phone to be turned on and connected to the same WiFi network I think.
  3. archvile macrumors 6502


    Oct 27, 2007
    Is Settings —> Phone —> Wi-Fi Calling —> Add Wi-Fi calling for other devices turned on?

    With Wi-Fi calling enabled, your phone doesn’t need to be on the same Wi-Fi as your other devices, and it doesn’t matter if they call you via normal number or FaceTime.
  4. solodogg thread starter macrumors 6502

    Oct 28, 2011
    Yep, it’s enabled. It worked prior to iOS 12 just fine, because my wife could answer my calls from home on my iPad when I was at work. Her phone is the same way, shows it’s enabled but her iPad and computer say “when nearby” just like mine do.

    Wondering if this ain’t a T-Mobile issue...

    Attached Files:

  5. ACECORP macrumors newbie


    Dec 18, 2018
    I got this from an AT&T executive and confirmed by an Apple exec back on 10-6-2018.

    Original post from 10-16-2018 at 10:00 AM (scroll down till you see the ACECORP Response) https://forums.imore.com/ios-12/407080-strange-wifi-calling-issue-ipad-since-ios-12-a.html

    The bottom line is that IOS 12 contained an update that closed/shut down the Facetime API that was used by AT&T to facilitate NumberSync over cellular.

    As a result, AT&T NumberSync can no longer use Facetime to make voice calls over cellular on iPads.

    In response to the Facetime API closure by Apple, AT&T must develop its own phone app to be installed on IOS devices so those devices can resume making and receiving NumberSync voice calls over cellular.

    This app was unfortunately not released before Apple closed the Facetime API.

    Between now and when AT&T releases the NumberSync Phone App for iPad, there is no permanent solution to this problem unless Apple opens up the Facetime API.

    The App is expected to be released soon, but that was as of 10-16 and the AT&T exec I was able to speak to after I raised unholy cain between apple’s executive escalations team run out of Tim Cook’s office and Randall Stephenson’s office went MIA and hasn’t returned calls or responded since.

    Obviously, the exact release date cannot be guaranteed due to the nature of software development but the goal of AT&T Is to hopefully get it released within 30 days as of 10-16 — well now its 12-18 so that came and went along with the MIA AT&T exec.

    Nonetheless, once it is released, I will need to download it to my iPad and set it up in accordance with AT&T NumberSync set-up info that will be provided when the app is released.

    The AT&T exec said he will give me a call when it is released to make sure I am able to get it set up properly, so I can resume using this critically important NumberSync feature on my iPad, but like I said he went MIA and everyone involved shut down communications so either they ran into an issue and what they told me isn’t happening any time soon or they were abducted by aliens and are trapped in another galaxy. Either way we are SOL at the moment.

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4 October 28, 2018