iPhone Can’t buy rent media iTunes because TV App?

Discussion in 'iOS 11' started by Sym0, Sep 19, 2017.

  1. Sym0 macrumors 6502

    Sym0

    Joined:
    Jun 6, 2013
    #1
    So updated to ios11 and went to rent a movie on my 6s and a message comes up that I have to have the TV App installed and links me to the App Store. There is a grey text box at the top of the TV App page that says the app is not available on this devise with no get button.

    WTF is going on? I literally can’t give Apple my money and getting shunted around in circles.
     
  2. Sym0 thread starter macrumors 6502

    Sym0

    Joined:
    Jun 6, 2013
  3. Synergie, Sep 20, 2017
    Last edited: Sep 20, 2017

    Synergie macrumors 6502a

    Joined:
    Jan 15, 2011
    Location:
    Halifax, Canada
    #3
    I have his same issue. I did have the TV app but inadvertently deleted it since I had thought it was for Apple TV. I didn’t know it was the Videos replacement. I can however download the Videos app. It still shows my old purchased movies but have not tried to purchase new ones yet. I get that same message if I try to download the TV app again. The old videos app doesn’t work either I just tried. It downloads no problem but if I click store it goes to iTunes Store and if I try to purchase a movie same thing.... says I need TV app but I can’t download the TV app.
     
  4. Sym0 thread starter macrumors 6502

    Sym0

    Joined:
    Jun 6, 2013
    #4
    I fixed it. I had GM installed and I suspect there was a release of the TV App regionally on ios11 day, since I had it early it didn’t work right.

    I did a full erase and reset and restored from backup and it’s all fine now.

    I also removed the beta profile.
     
  5. Synergie macrumors 6502a

    Joined:
    Jan 15, 2011
    Location:
    Halifax, Canada
    #5
    I don’t have the GM... was never part of Beta (for this at least). So not sure what my issue is. I really dont want to do a restore as that means downloading all the iCloud photos etc again :(
     
  6. Sym0 thread starter macrumors 6502

    Sym0

    Joined:
    Jun 6, 2013
    #6
    That’s why I don’t use photos. Al mine are with Google (formally Picasa) and I still ha e every single photo I ever took from the year 2000.

    Before Google photos I used to download my phone like a camera regularly with folder by date and let Picasa back it up.

    Now it happens in real time straight off the phone so the download is only to keep a hard copy on my NAS.
     

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5 September 19, 2017