Can anyone on their iPad get bestbuy.com live chat to open up?

Discussion in 'iPad' started by max2, Mar 13, 2018.

  1. max2 macrumors 68020

    Joined:
    May 31, 2015
    #1
    It will not work for me on my iPad.

    I need to ask them a question.
     
  2. strawberryshortcake macrumors regular

    Joined:
    Oct 24, 2017
    Location:
    Bay Area, California
    #2
    Just did it. Are you opening the actual product page first?
     
  3. strawberryshortcake, Mar 13, 2018
    Last edited: Mar 13, 2018

    strawberryshortcake macrumors regular

    Joined:
    Oct 24, 2017
    Location:
    Bay Area, California
    #4
    Give it another test run. Your link did work for me (after I tried it a second time). If not try going into any product page (like in the video above). See if both of these steps work.

    EDIT: Try tapping on the "Chat" button twice or a couple or a few times. The first tap really doesn't do anything. But on the second tap, the chat window finally opens.
     
  4. augustya macrumors 68020

    augustya

    Joined:
    Feb 17, 2012
    #5
    Or maybe try using a special desktop browser like Puffin instead of Safari
     

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