Can I go to the ATT store even though I just ordered my iPhone online?

Discussion in 'iPhone' started by 99MustangGTman, Jul 1, 2009.

  1. 99MustangGTman macrumors 6502

    Joined:
    Dec 3, 2008
    Location:
    Germantown MD/ Columbus OH
    #1
    So I just switched to ATT from Sprint and ordered a new phone for my mom and got myself an iPhone 3GS. A friend of mine who works at an ATT store told me I will get my iPhone quicker if I just order it straight from an ATT store in person. I was busy and didn't have time to stop by the store so I just placed my order online. My mom told me she wants to add another phone to our family talk plan for my dad. When I try to go online and register on the ATT site it says there is an error and won't let me register. Can I just go to the ATT store in person and add another phone to my plan and also get my iPhone through them?
     
  2. joro macrumors 68020

    joro

    Joined:
    Jun 11, 2009
    Location:
    NOVA
    #2
    You should be able to add the extra line no problem; however, I think you will run into problems with your iPhone since you ordered it online. I believe you would have to cancel your online order – which AT&T hasn’t been willing to do on some orders – and then re-order through the store. I would tell you just to keep your order through the online you’ll probably get it the same day if not maybe 1-2 days later than you would have in the store without the hassle.

    Enjoy!
     
  3. 99MustangGTman thread starter macrumors 6502

    Joined:
    Dec 3, 2008
    Location:
    Germantown MD/ Columbus OH
    #3
    Oh alrighty, thanks for the reply. Maybe once the order processes I will be able to access my account online and just add another phone to the plan that way. I'm just too excited to get the phone, I want it now!
     
  4. joro macrumors 68020

    joro

    Joined:
    Jun 11, 2009
    Location:
    NOVA
    #4
    I understand, it’s always exciting to have a new gadget! :)
     
  5. thor79 macrumors 6502

    thor79

    Joined:
    Jun 8, 2008
    Location:
    Chicago, IL
    #5
    Not to mention a lot of AT&T stores are pretty much only doing direct fulfillment...and have no versions of the 3GS in stock. Just like last year...except this year I'm forced to go to AT&T to avoid paying full price...:mad:
     

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