Can I request a specific screen replacement?

Discussion in 'iPhone' started by RJCP, Jun 20, 2013.

  1. RJCP macrumors 6502

    Joined:
    Jun 8, 2011
    #1
    Hi guys. Some of you may have read my posts in the threads about the iPhone 5 screen interlacing issues.

    Since I really want to stop getting my phone replaced but I want to settle with a handset that is worth the money I've paid for it, I was wondering if after having a Genius checking the phone, I could request a specific service to the screen.

    The interlacing issue seems to be related to the lower quality AU Optronics displays used on some models and the Sharp displays don't seem to have this issue (at least this is what I read in the Apple Community forums).

    I know that once the Genius acknowledges the problem he will replace the phone, but I really don't want this.

    Do you think I could say I'd rather wait a couple of days, have a Sharp screen sent in and then assembled at the store?
     
  2. lordofthereef macrumors G4

    lordofthereef

    Joined:
    Nov 29, 2011
    Location:
    Boston, MA
  3. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #3
    I doubt that too.
    Most likely they will look at you like you have 10 heads and wont get into that many details as screen model or origin.
     
  4. bmac4 macrumors 68040

    bmac4

    Joined:
    Feb 14, 2013
    Location:
    Atlanta Ga
    #4
    You could try and see if you could request a replacement with the Sharp screen, but that is also a long shot. I would guess you would keep having to get replacements until you lucked up and got a Sharp screen replacement iPhone. Just my 2 cents.
     
  5. RJCP thread starter macrumors 6502

    Joined:
    Jun 8, 2011
    #5
    Thanks guys. It's a little bit silly that they simply won't acknowledge that AU Optronics is a rubbish supplier and will have customers in an authentic phone lottery.
    It would be much easier to replace the screens of people who complain about it by Sharp panels and send them their way.
     

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