Can I return my 5s to an Apple store if I bought it from a carrier store

Discussion in 'iPhone' started by HarshK, Oct 18, 2013.

  1. HarshK, Oct 18, 2013
    Last edited: Oct 18, 2013

    HarshK macrumors newbie

    Joined:
    Sep 21, 2013
    #1
    Can I return my 5s to an Apple store, even if I bought it at a T-Mobile carrier store? Today was my last day, and I was refused. I remember reading previously, that I could.
     
  2. Spink10 macrumors 601

    Spink10

    Joined:
    Nov 3, 2011
    Location:
    Oklahoma
  3. HarshK thread starter macrumors newbie

    Joined:
    Sep 21, 2013
    #3
    Not even if it's unlocked? Hmm.
     
  4. mcdj macrumors 604

    mcdj

    Joined:
    Jul 10, 2007
    Location:
    NYC
    #4
    Fix your thread title. No one is going to click on something so vague.
     
  5. HarshK thread starter macrumors newbie

    Joined:
    Sep 21, 2013
    #5
    Sorry for that. You did, however. Fixed.
     
  6. scaredpoet macrumors 604

    scaredpoet

    Joined:
    Apr 6, 2007
    #6
    Even if it's unlocked. If you bought it from the carrier, you have to return it to the carrier.

    Warranty exchanges and repairs, however, have to be done at the Apple store.
     
  7. HarshK thread starter macrumors newbie

    Joined:
    Sep 21, 2013
    #7
    I can theoretically exchange my Space Gray iPhone 5s for a Gold one?
     
  8. scaredpoet macrumors 604

    scaredpoet

    Joined:
    Apr 6, 2007
    #8
    Only at the carrier store, and only if they have stock available. If not, you can return the phone and order the color you want, waiting for it to arrive.

    Warranty replacements at the Apple store are only for the same color, and same capacity.
     
  9. thatoneguy82 macrumors 68000

    thatoneguy82

    Joined:
    Jul 23, 2008
    Location:
    Beach Cities, CA
    #9
    In the Apple Store? Nope. Warranty exchanges are "like for like" - they won't give you the option of another color or size, even if you offer to pay extra. Your best bet is to exchange at the store where you purchased the phone.
     
  10. HarshK thread starter macrumors newbie

    Joined:
    Sep 21, 2013
    #10
    It's a bummer. Tomorrow marks the 31st day of having the phone, I bought it at T-Mobile's carrier store (they have a 30 day return policy, but Apple store was closer, didn't have time to drive to T-Mobile store)
     
  11. AFDoc macrumors 68030

    Joined:
    Jun 29, 2012
    Location:
    Colorado Springs USA for now
    #11
    If you buy a something from Walmart can you take it back to Target? T-mobile is the one that you gave money to for the phone, why would you expect apple to pay you to take it back?

    You had 30 days to drive there and couldn't make it? This store on another continent or what? :rolleyes:
     
  12. Carlanga macrumors 604

    Carlanga

    Joined:
    Nov 5, 2009
    #12
    You read wrong or incorrect info. You can't return an iPhone from one place and return to other.
     
  13. joeshmo2010 macrumors 6502a

    Joined:
    Jun 25, 2009
    Location:
    Seattle, WA
    #13
    Why are you saying today was your last day? The phone was released exactly four weeks ago today. That's 28 days. Day 30 would be Sunday the 20th. My launch day apple store receipt confirms this by stating the 20th as my return by date. Nobody in the general public has had a 5s for more than 28 days as of today.
     
  14. Carlanga macrumors 604

    Carlanga

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    Nov 5, 2009
    #14
    Why are you quoting me? :confused:
     
  15. Lucille Carter macrumors 65816

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    Jul 3, 2013
    #15
    You have little choice and you waited too long.
     
  16. joeshmo2010 macrumors 6502a

    Joined:
    Jun 25, 2009
    Location:
    Seattle, WA
    #16
    I didn't mean to! Stupid mobile site!
     
  17. old-wiz macrumors G3

    Joined:
    Mar 26, 2008
    Location:
    West Suburban Boston Ma
    #17
    don't you mean BUY an iphone from one place then return to another?
     
  18. Carlanga macrumors 604

    Carlanga

    Joined:
    Nov 5, 2009
    #18
    yeah, you got it :p
     
  19. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #19
    Lol:D
    So simple but so hard to understand with some people.
     
  20. pat.micunnis macrumors regular

    Joined:
    Sep 24, 2013
    #20
    And my friends think I'm not the brightest apple in the fruit basket
     

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