update 2: i am so suprised that no-one seems to read my update below. I WANT TO RETURN MY MACBOOK PRO, the legal thing is just something to back me uP IN CASE APPLE REFUSE to do so OR charges a ridiculously high RESTOCKING FEE! and for those who said your powerbook / dell has been hot, go outside to bestbuy and try other computers. I personally USED 3 DIFFERENT CORE DUO LAPTOPs, and i can ASSURE YOU PEOPLE that SONY FE and SE series which features a COREDUO CPU as well as a GEFORCE GO 7400 Graphic card ARE CONFORTABLE TO BE LEFT ON YOUR LAP FOR AS LONG AS YOU WANT EVEN YOU ARE PLAYING 3D GAMES SUCH AS ELDER SCROLL OBLIVION! DON'T F**KING ASSUME EVERY COREDUO LAPTOP SHOULD BE HOT and TRY TO JUSTIFY THE MACBOOK PRO ISSUES. DON'T F**KING ASSUME EVERY THIN LAPTOP SHOULD HAVE NOISE unless YOU HAVE TRIED THOSE SEXY SAMSUNG AND SONY OUT FIRST. DON'T F**KING ASSUME EVERYONE SHOULD BE GEEKY ENOGUH TO SPEND DAYS ON APPLE KNOWLEDGE DATABASE AND READ EVERY SINGLE ARTICLES. IF YOU SAY THE MANUAL IS IN THE PACKAGE, FINE, YOU ARE NOT ALLOW TO OPEN THE BOX UNTIL YOU PAID AND TAKE THE MACHINE HOME. I FEEL SO SORRY ABOUT APPLE AND THE SO CALL CULT ... I WILL BRING IT BACK AS SOON AS I HAV TIME (WE DON'T HAVE APPLE STORE ALL AROUND THE COUNTRY IN UK ) AND IF IT WASN'T FOR THE OS, I WILL NEVER TOUCH A APPLE MADE COMPUTER AGAIN. LAST BUT NOT LEAST, BEFORE ACCUSING SOMEONE STUPID PLEASE TRY TO UNDERSTAND WHAT HAPPENED FIRST: http://discussions.apple.com/thread.jspa?threadID=463877&tstart=0 update: maybe the "sue" term is too strong for the topic. all i want is the legal support that may be necessary to ensure my refund or replacement of a quiet n cool laptop, i'm not expectin to gangbang apple for £££ okay... does it sound better now? =___= -------- hi.. im a owner of a bitchin 2.16 macbook pro. it is hot the top of the keyboard and the buttom (around the ram module cover) are constantly "untouchable". i can't stop sweating while typing espcially when the thing is charing. (never happend when using my powerbook 1.5g 17") i'm completely pissed, but do not have time to refund it atm (end of term exams blah blah) , and wondering if they would do it anyway (after 14 days of purchase). the the question is, are there any relevant laws in UK that defines a safety operating temparture of an eletronic device? how can I get related legal support if i want to go against Apple? will it cost a hell lot of money as people that told you never go against big firms always said? i know it's almost impossible to organise a group action because so many mac owners r too loyal. many might still want 2 believe it's a piece of steve's art or another thinkdifferent trick even when their macbook pro blow up in da sky. My friend is coming tomorrow with his professional infrad temperature meter, so i can get the exact reading from my MacBook Pro. However, i strongly believe that it is way too hot espcially after longtime operation (4+ hours). I have a very hot A/C adpater that runs at 55c, and I tried to compare it with my macbook pro, the latter is far worse. please help. i don't want a underclocked whining laptop burn my lap/desk.