With the 2G iPhones, if you wanted to upgrade, or broke your initial iPhone, you just hopped into CPW, Apple or O2 and bought a new one. Went home, synched it, and you were done. Now, as far as I understand, you can't. When the white 16GBs become available in the UK, I really, really want one. Right now, I have a 3G, 8GB, black. If I wanted a 16GB white, what would I do to get it? It was ordered from CPW over the phone, if that makes any difference. And it has been exchanged at my local CPW, which was replaced by another defective one (which they refused to further exchange), so I got it exchanged by Apple directly instead, the second time.