Can someone with AT&T explain to me what this means?

Discussion in 'iPhone' started by Lammercy, Jun 23, 2012.

  1. Lammercy macrumors regular

    Joined:
    Jun 4, 2012
    #1
    I signed up with AT&T yesterday, leaving T-Mobile after 7 years. I have 700 minutes, 2GB data plan and unlimited text. So about 30 minutes ago AT&T sends me this text: AT&T Free Msg: You have exceeded $20 in messaging charges. Go to att.com/msg to learn how to reduce your charges.

    Why would they send me this if I have unlimited texting?
     
  2. lordofthereef macrumors G5

    lordofthereef

    Joined:
    Nov 29, 2011
    Location:
    Boston, MA
    #2
    They don't seem to have you on unlimited texting package. Call a rep. THey will straighten things out for you. They may even be able to help you in the online chat.
     
  3. skyking517 macrumors regular

    Joined:
    Apr 30, 2010
    Location:
    Orlando, FL
    #3
    Sounds like the REP forgot to put on the text. Just call 611 and tell them , they can back date it so you don't get extra charges. Also you must be on the 3gig data plan. AT&T has not had the 2gig plan for new customer for a while now. Enjoy!!
     
  4. Lammercy thread starter macrumors regular

    Joined:
    Jun 4, 2012
    #4
    You're right it is the 3gb. Thanks for the responses!
     

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