Can You Call Apple To Purchase AppleCare+?

Discussion in 'iPhone' started by JPM42, Jan 13, 2012.

  1. JPM42 macrumors 6502

    Oct 21, 2007
    A couple of days ago, my Grandmother ordered an iPhone 4 over the phone from Verizon. Afterwards, I found out that Verizon didn't mention anything about purchasing AppleCare and was pushing their own. Anyways, with this in mind, is there any way to simply purchase AppleCare+ over the phone from Apple? My Mom was able to do this with her iPhone 4 that was purchased in October, however, it seems on Apple's website, you can now only get it through ordering it simultaneously with the phone or taking it to the Apple Store within 30 days, so it can be inspected by a genius, along with the proof of purchase, etc.

    So I didn't know whether people were still able to call Apple to get this or not. My Grandmother is rather frail and if we could save the trip to the Apple Store, that would be preferable.

    Any insight is appreciated. Thanks!
  2. sweetbrat macrumors 65816


    Jun 17, 2009
    Redford, MI
    I can't say for sure, but if she just purchased it a couple days ago maybe they'll do it by phone without the inspection. At the very least it's worth a try. A phone call is a lot easier than driving there if you don't need to.
  3. Robbietaylor macrumors regular

    Oct 17, 2009
    AppleCare+ is only available for the iPhone 4s I believe. Regular AppleCare can be purchased over the phone.
  4. fullojellybeans macrumors regular

    Mar 31, 2010
    You can purchase it in store only within 30 days of purchase. You have to go to an Apple retail store. Make a genius bar appointment and they can sell it to you.
  5. Rocko1 macrumors 68020


    Nov 3, 2011
  6. elliottfamily5 macrumors member

    Nov 16, 2011
    4s bought through Verizon, called and added AppleCare+ two or three weeks after purchase. No inspection.
  7. alphaod macrumors Core


    Feb 9, 2008
    AppleCare+ is only available for the iPhone 4S.

    Regular AppleCare can be purchased anytime the original warranty is still valid.
  8. thatoneguy82 macrumors 68000


    Jul 23, 2008
    Beach Cities, CA

    Actually, I thought it was also the case that AC+ was only available for the 4S, but decided to double check with the Apple Online Store. Turns out is available for ALL newly purchased iPhones, 3G, 4, 4S.


    So, OP, you should call AC and asked for it to be added. AC+ is "compatible" with your phone as long as it was purchased in the appropriate time.
  9. The Californian macrumors 68040

    The Californian

    Jan 17, 2009
    Surfers Paradise
    They changed the policy in December, prior to that you could purchase Apple Care+ over the phone yet now they require an inspection for all phones in which AC+ wasn't purchased at the time you purchased the phone.
  10. iTunes-Luv macrumors member


    Apr 10, 2011
    Beside Apple retail stores, I believe Radio Shack, Best Buy, Target, ... also sell Apple Care, and probalby Apple Care+ as well

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