Can you exchange black iPhone for white one at AT&T within 30 days?

Discussion in 'iPhone' started by themkook, Sep 28, 2012.

  1. themkook macrumors newbie

    Joined:
    Jun 27, 2010
    #1
    I got my black iPhone 5 on launch day at AT&T.

    Can I exchange it for a white one within 30 days of purchase? If so, any special requirements (restocking fee, etc...)
     
  2. maflynn Moderator

    maflynn

    Staff Member

    Joined:
    May 3, 2009
    Location:
    Boston
    #2
    You have 30 days and if its opened you have to pay a restocking fee 10%
     
  3. themkook thread starter macrumors newbie

    Joined:
    Jun 27, 2010
    #3
    No questions asked? You pay the 10% and they give you the white model?
     
  4. dave006 Contributor

    dave006

    Joined:
    Jul 3, 2008
    Location:
    Just West of East
    #4
    AT&T allows you one device exchange within your first 30 days. It is clearly stated. It does not matter if you purchased online or at the local AT&T Corp retail location. The only issue is finding a store with stock of the whie iPhone that you want.

    There is a $35 restocking fee that may be charged if you opened your iPhone 5. There is no fee if you did not open the sealed package and return / exchange within the first 30 days.

    Here is the official AT&T reference with the details:

    http://www.att.com/shop/wireless/returnpolicy.html?#fbid=CA7s5RIevU_?tab2

    Dave
     
  5. Myiphone7 macrumors 6502a

    Joined:
    Nov 18, 2010
    #5
    Yep
     

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