Can you exchange black iPhone for white one at AT&T within 30 days?

themkook

macrumors newbie
Original poster
Jun 27, 2010
22
0
I got my black iPhone 5 on launch day at AT&T.

Can I exchange it for a white one within 30 days of purchase? If so, any special requirements (restocking fee, etc...)
 

themkook

macrumors newbie
Original poster
Jun 27, 2010
22
0
No questions asked? You pay the 10% and they give you the white model?
 

dave006

Contributor
Jul 3, 2008
3,358
670
Just West of East
I got my black iPhone 5 on launch day at AT&T.

Can I exchange it for a white one within 30 days of purchase? If so, any special requirements (restocking fee, etc...)
No questions asked? You pay the 10% and they give you the white model?
AT&T allows you one device exchange within your first 30 days. It is clearly stated. It does not matter if you purchased online or at the local AT&T Corp retail location. The only issue is finding a store with stock of the whie iPhone that you want.

There is a $35 restocking fee that may be charged if you opened your iPhone 5. There is no fee if you did not open the sealed package and return / exchange within the first 30 days.

Here is the official AT&T reference with the details:

http://www.att.com/shop/wireless/returnpolicy.html?#fbid=CA7s5RIevU_?tab2

Dave