Can you get refunded for apps?

Discussion in 'iPhone' started by himynameiscody, Dec 18, 2011.

  1. himynameiscody macrumors 6502a


    Oct 9, 2011
    Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 5_0_1 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9A405 Safari/7534.48.3)

    If it doesn't perform/work as you thought it would
  2. SweetLou122 macrumors regular

    Nov 3, 2011
    I actually think you can there's tips out there, just google it.
  3. tonyr6 macrumors 65816


    Oct 13, 2011
    Brooklyn NY
    I bought a few apps that I regret buying because Apple does not let you try the app before buying. Out of the 150 apps I have installed I must have wasted about $20 all together on apps.
  4. lordofthereef macrumors G5


    Nov 29, 2011
    Boston, MA
    Let me rephrase. The insane amount of work you'd likely need to do is not going to make it worth the 99 cents you will get refunded...
  5. appleofmy"i" macrumors regular


    Feb 2, 2010
    Guys don't be jerks.....

    Under iTunes go to Store-->View My Account-->Purchase History(See All)-->Then Click Report a Problem
  6. BiggAW macrumors 68030

    Jun 19, 2010
    Probably if you contact them and are nice enough. I've wasted way more than $20 in the iTunes Store, although maybe not all in apps...
  7. BrandoFiasco macrumors member

    Jan 28, 2011
    Santa Monica, California
    Generally no, but i had an app refunded once because I accidentally bought a similarly named app, rather than re-downloading the one i previously purchased. Pretty painless.
  8. yensteel macrumors regular

    Aug 17, 2009
    If you bought the wrong version, then they would allow you to have a refund.

    I bought Quickoffice instead of Quickoffice HD accidentally (Thought it was for both iPad and iPhone) and requested for a refund, which took about a week for their reply. I told them that I bought the HD soon afterwards after realizing the mistake.

    There's a couple of guides on the internet, which lists situations where they'll be more forgiving.
  9. borisiii macrumors 6502

    Jul 4, 2010
    If it doesn't work (crashes constantly or advertised features are missing/don't work) then you should have no problem getting a refund. If you just don't like it, you might get lucky, but you might be refused - it's down to the individual agent who handles your case.

    I really think the app store should introduce the Android system for purchased apps - you buy it, and if you decide within 15 minutes that you don't like it, go back to the app market, hit refund, and the app is deleted and you aren't charged. I'm a bit of a tightwad when it comes to paying for apps, and I often don't by apps in case they turn out disappointing and I feel like I wasted my money. If apple introduced that system, I would buy a lot more apps (and probably end up keeping the vast majority). That way I would end up with lots more cool apps, developers would get more revenue and continue producing high quality apps, and of course Apple would get its 30%.
  10. ZipZap macrumors 603

    Dec 14, 2007
    I would say, you should not pay for anything you are not happy with. Apple's customer satisfaction should extend to the apps they sell.
  11. SDColorado Contributor


    Nov 6, 2011
    Highlands Ranch, CO
    I have asked for a refund a couple of times, when the app simply hasn't worked, and I have been refunded. But it has only been twice I have asked. I don't know if there is a check to see if you habitually request refunds, or if they just take your word for it.

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