Cannot connect iPhone to Music App


macrumors regular
Original poster
Sep 17, 2010
So I've recently upgrade to a new 2020 13" MacBook pro. Today I tried to connect my iPhone 11 max pro to load some music files from the Music App and I constantly get the message "Couldn't communicate with a helper application". I can however connect to the photo app. My music is located on the same internal drive as always and will play when I click on it. I've restarted the phone and computer and nothing is working. Has anyone seen this before? Here is a pic.


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