Cannot Connect to App Store

Discussion in 'iOS 11' started by ventmore, Sep 25, 2017.

  1. ventmore macrumors 6502a

    Joined:
    Jul 13, 2008
    #1
    Hi all

    I’ve been running iOS 11 since it released last week, and everything has been great until last night.

    I started having issues getting onto the App Store. It would load, but the page would be blank. I was able to get it working for a minute by 3D touching the App Store icon and having it go straight into the search tab, but then it just went blank again.

    I rebooted my iPhone 7 Plus and left the App Store alone until this morning. Now, I can’t load the App Store at all, and just keep getting the screen below, which refreshes every 5 seconds or so. Also, my device starts heating up until I close the App Store.

    Everything else is still working great. So far, I’ve tried a few things that were suggested elsewhere......setting the time manually, resetting network settings, and logging out and back in to my App Store account in settings.

    6D475FFF-0DF9-419A-A9F4-C24E7F557F5E.png
     
  2. ventmore thread starter macrumors 6502a

    Joined:
    Jul 13, 2008
    #3
  3. ventmore, Sep 25, 2017
    Last edited: Sep 25, 2017

    ventmore thread starter macrumors 6502a

    Joined:
    Jul 13, 2008
    #4
    For some reason, the App Store has started working again. It is however a little bit and miss. Sometimes it’ll load, and other times it won’t. Also, sometimes it will load, but then it seems to refresh the screen every few seconds for 10-30 seconds or so before going to a screen showing with a small spinner and a “Loading” message.

    I’m just going to monitor this and see how it goes. It may be time to set up as a new device, but I’d like to hold off until I get hold of a X.
     
  4. fivenotrump macrumors 6502

    Joined:
    Apr 15, 2009
    Location:
    Central England
    #5
    Same symptoms here – hit and miss
     
  5. ventmore, Sep 25, 2017
    Last edited: Sep 25, 2017

    ventmore thread starter macrumors 6502a

    Joined:
    Jul 13, 2008
    #6
    Thanks for replying mate......at least if others are are having the same problems, then it’s less likely to be some weird issue with my installation.
     

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5 September 25, 2017