cannot update to iOS11

Discussion in 'iOS 11' started by Palladium, Oct 8, 2017.

  1. Palladium macrumors member

    Joined:
    Jan 2, 2006
    Location:
    Northern Ireland, UK
    #1
    Hi,

    I successfully updated my iPad mini 4 (to iOS 11.02) and my wife her iPhone 5 (to iOS11.01). Then I tried to update my iPhone SE and my wife her iPad mini 2. Both show a software update available in Settings - General - Software Update. However when we select that it says "searching for new software" and in both cases then reports "Software up to date 10.3.3". We are in the UK. Anyone got any comments? Why should Software Update show an update as available if it isn't? In both cases Software Update stubbornly keeps the superscripted 1!

    Thanks
     
  2. BigDO macrumors 6502a

    BigDO

    Joined:
    Dec 9, 2012
  3. GreenJ91 macrumors newbie

    Joined:
    Sep 18, 2017
    #3
    Have you tried to restart the phones?

    It is possible that in some countries updates come later than in others.
     
  4. Palladium thread starter macrumors member

    Joined:
    Jan 2, 2006
    Location:
    Northern Ireland, UK
    #4
    Hi. It seems we can update if we connect via iTunes. Why can't it just say so instead of simply "you are up to date"?
     
  5. PR1985 macrumors 6502a

    Joined:
    Jun 16, 2016
    Location:
    Germany
  6. Palladium thread starter macrumors member

    Joined:
    Jan 2, 2006
    Location:
    Northern Ireland, UK
    #6
    My wife updated her iPhone 5s, painlessly and without connecting to iTunes.
     
  7. Wando64 macrumors 6502a

    Wando64

    Joined:
    Jul 11, 2013
    #7
    it happened to me yesterday and I resolved it by restarting the iPad. A reset didn't do anything, I actually had to switch the iPad off and then on again.
     
  8. PR1985 macrumors 6502a

    Joined:
    Jun 16, 2016
    Location:
    Germany
    #8
    iPhone 5s not 5. You talked about iPhone 5 before.
     

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7 October 8, 2017