I'm on an AT&T family plan with my father who lives about 3000 miles away from me. Therefore, when I preordered the iPhone 5 , the shipping address defaulted to his. The delivery date is on Friday. The order is currently in the processing stage, so I'm trying constantly to change it but everytime I do, I get the following message: It has been saying that the entire time it's been processing. Which has been a good couple of days. Every time we call Apple they say that their call volume is too high and are not accepting calls at that time. It's basically impossible for us to get through to them. If all else fails, my father could just mail me the phone, but it would still be nice for it to show up on Friday at my own door.